GM Service Manual Online
For 1990-2009 cars only
Makes 🢒 GMC_Truck 🢒 1999 🢒 Savana 🢒 Body and Accessories 🢒 Entertainment 🢒 Audio Preliminary Diagnosis

Audio System Diagnostic Overview
  1. Verify the customer complaint.
  2. Follow the radio service procedures.
  3. If technical assistance is required, have all the pertinent information available before you place the call.

Identifying Concerns
    • Inspect for technical service bulletins. Inspect the dealer communication system for any applicable preliminary information (P/I) for customer concerns.
    • Inspect for stored diagnostic trouble codes. Refer to Engine Controls.
    • For reception concerns, determine if the station is obtainable in the customer's listening area.
    • In order to test for audio reception/noise, position the vehicle outside of the building with the hood down.
    • Duplicate the customer's complaint before you diagnose the system. Have the customer demonstrate the condition. Test drive the vehicle with the customer and then test drive another similar model vehicle (with a similar audio system) in order to make a comparison of the 2 vehicles. This helps determine if the condition is abnormal.
    • Identify the components and the features of the components before you diagnose the customer's complaint.
    • Determine if any aftermarket equipment is installed on the vehicle. Disconnect the aftermarket equipment and determine if the customer's complaint still exists. Follow GM guidelines for installation of aftermarket components.
    • Perform the following steps in order to identify a noisy component:
        1. Identify the ignition key switch position in which the noise appears, such as accessory, key ON engine not running, and key ON engine running.
        2. Determine if noise is Speaker Noise - Frontway , Speaker Noise - Sideways , or Speaker Noise - Backway before proceeding with the remaining steps.
        3. Remove the fuses one at a time until the complaint condition has been eliminated.
        4. Mark the complaint fuse(s). Reinstall all of the fuses.
        5. Disconnect the components powered by the complaint fuse(s) one at a time until you eliminate the complaint condition. This will identify the noisy component.
        6. Inspect the ground integrity of the complaint causing component.
    • An interference condition is not necessarily an audible noise.
    • Most noises are on weak stations near the low end of the band. These noises are a normal condition.
    • Ignition noise on FM possibly indicates a faulty ignition system.
    • Malfunctioning and marginal components, relays, and solenoids may induce noise and/or poor reception.

Corrective Action
    • Use the proper tools for diagnostics and repairs.
    • Follow ESD guidelines.
    • Use the following available noise suppression devices:
       - 220 mF (50 V) capacitor GM P/N 1227895
       - 0.47 mF capacitor GM P/N 1227894
       - Fuse block capacitor GM P/N 469328
       - Feed through capacitor GM P/N 477371
       - Filter package GM P/N 1224205
       - Turn signal suppression GM P/N 3861565
       - Fuel pump suppressor GM P/N 25027405
       - 21 in braided ground strap GM P/N 8910791
       - 19 in braided ground strap GM P/N 6286800
       - 10.5 in braided ground strap GM P/N 6287160
       - 8.5 in braided ground strap GM P/N 12091511
    • Utilize the test tape/CD diagnostic kit GM P/N J 39916-A Speaker Noise - General in order to optimize proper audio diagnostics.
    • If the condition requires service of the radio at a service center, describe the symptoms on the warranty form accurately. Along with the warranty form, send a copy of the service writer check list with the unit.
    • Do not leave a CD or a tape in the car. Extreme heat may cause permanent damage.
    • Cassette tapes may be damaged if not stored in the case. The vibration in the vehicle may cause the tape to unwind inside the cartridge.
    • Inspect all of the connectors and the wiring to the speakers before you remove the speakers. Examine the connectors for bent or loose pins. Refer to Intermittents and Poor Connections Diagnosis in Wiring Systems.

Service Precautions
    • Inspect the antenna coax connectors for corrosion or bad connections/crimps. Route coax separately from the other wires. Shield the antenna coax interconnections with aluminum or nickel tape.
    • Verify all vehicle grounds, not just the radio and antenna grounds. Refer to the antenna diagnostic section.
    • If you use a test antenna in diagnostics, ground the antenna base to the vehicle body. Do not hold the mast.
    • Coated screws or bolts may act as poor grounds.
    • Always use a braided ground strap when you apply grounds. Keep the ground strap as short as possible. The shorter the ground strap, the better.
    • When you shield the dash, wires, hoses (most hoses are conductive unless the hose has a white stripe), etc., use only aluminum foil or nickel tape in order to protect against magnetically induced interference. For optimum results, vary the following ground techniques:
       - Add a ground at both ends of the tape.
       - Add a ground to just 1 end of the tape.
       - Do not add ground to the tape.
    • When you shield a harness with tape, attach a ground strap to the end of the tape and wrap the strap 360 degrees around the tape, then secure the other end of the strap to a known good chassis ground.
    • Correct any interference by means of supersession at the source of interference, if possible.
    • Care should be used when you apply suppression. Do not suppress signal wires such as the sensor outputs, the clock, and the communication circuits. You can suppress battery and ignition wires. After you add any suppression, inspect all vehicle systems (even those not related to the audio system) for proper operation and function.
    • You can usually eliminate interference by shielding/grounding or suppressing.
    • Capacitors work best on switch pops and low frequency noise. Filters work best on high frequency whines and static.
    • Make a test harness that includes filters and capacitors whenever possible. Always inspect the effectiveness and operation before you permanently install a FIX.
    • The recommended capacitor application for an audible pop induced from a switching operation is to:
       - Add a capacitor across the contacts of the switch.
       - Add a capacitor from the hot side of the switch to ground.
       - Add a capacitor to each side of the switch to ground.
    • If a complaint condition is only present with the ignition key in the RUN position with the engine running, perform the following inspections:
       - Inspect the integrity of the ignition system (proper spark plug wire routing, no misfiring, etc.). Refer to Engine Electrical.
       - Inspect the integrity of the engine compartment grounds.
       - Inspect for malfunctioning relays, solenoids, or other components which may include noise or poor reception
       - Inspect the ground integrity of the complaint causing component.

Generator Whine Concerns
    • Inspect the ground terminal on the battery.
    • Inspect for coated mounting bolts on the generator bracket.
    • Inspect for a faulty mounting of the generator to the engine.
    • Ensure that all of the ground straps between the engine and the frame are clean and tight.
    • Try the following suggestions:
        1. If the noise is still present, inspect the charging system. Refer to Generator Not Operating Properly in Engine Electrical.
        2. If the charging system functions normally, inspect for technical service bulletins pertaining to generator whine.
        3. Install a filter GM P/N 1224205 in the battery feed to the radio.
        4. Install the filter with the following variations if the noise is not eliminated:
   • Install the filter with the single wire side toward the radio and the ground wire attached to a good ground.
   • Remove the ground to the filter.
   • Reverse the filter so the 2 wire side is toward the radio with the ground wire attached to a good ground.
   • Remove the ground to filter.
        5. If the noise is still present, install another filter GM P/N 1224205 in the ignition feed to the radio. Use the same variations as the first filter.

If the installation of this filter causes turn ON or turn OFF delays or other noticeable performance concerns, remove the filter and install a 0.47 mF capacitor to ground instead.

        6. Remove any unneeded filters after the repair before you reassemble the vehicle.

Use and Construction of a Noise Sniffer
Object Number: 209123 Size: SH

The noise sniffer, along with the vehicle's radio, locates hot spots which generate noise interference. These hot spots are found in the harness, in the upper part of the dash, or even between the hood and the windshield. The sniffer may be made from an old piece of antenna lead-in from a mast of a power antenna. The longer the lead-in, the better. Make the noise sniffer as shown. The antenna lead-in with the black coating and braided shield stripped back (3) becomes the sniffer. When you plug the sniffer into the radio's antenna socket, the sniffer probes and searches out hot spots.

  1. Disconnect the antenna and plug the sniffer into the antenna socket while you listen to the complaint noise.
  2. Turn the radio volume up.

    3. Object Number: 332096 Size: SH
  3. Search for the noise source (3). When you check for noise on a wire, you get the best results when you place the sniffer (2) parallel to the wire (1).