For 1990-2009 cars

# Special Coverage Adjustment - Analog OnStar Deactivation

Subject: | 08089B -- SPECIAL COVERAGE ADJUSTMENT - ANALOG ONSTAR® DEACTIVATION

Models: | 1999-2004 BUICK REGAL

| 1999-2005 BUICK CENTURY, PARK AVENUE

| 2000-2005 BUICK LESABRE

| 2002-2004 BUICK RENDEZVOUS

| 2004-2005 BUICK RAINIER

| 2005-2006 BUICK LACROSSE

| 2006 BUICK LUCERNE

| 1997-2004 CADILLAC SEVILLE

| 1997-2005 CADILLAC DEVILLE

| 1998-2001 CADILLAC CATERA

| 1998-2002 CADILLAC ELDORADO

| 1998-2006 CADILLAC STS

| 1999-2000 CADILLAC ESCALADE

| 2002-2004 CADILLAC ESCALADE, ESCALADE EXT

| 2003-2005 CADILLAC ESCALADE ESV

| 2003-2006 CADILLAC CTS

| 2004-2005 CADILLAC CTS-V, SRX, XLR

| 1998-2004 CHEVROLET MONTE CARLO

| 1998-2005 CHEVROLET SUBURBAN

| 1999-2000 CHEVROLET LUMINA

| 1999-2001 CHEVROLET BLAZER

| 1999-2005 CHEVROLET VENTURE

| 1999-2006 CHEVROLET TAHOE

| 2000-2005 CHEVROLET SILVERADO

| 2000-2006 CHEVROLET IMPALA

| 2002-2004 CHEVROLET AVALANCHE, TRAILBLAZER EXT

| 2002-2005 CHEVROLET TRAILBLAZER

| 2003-2004 CHEVROLET EXPRESS

| 2003-2005 CHEVROLET CAVALIER

| 2004 CHEVROLET COLORADO

| 2004-2005 CHEVROLET MALIBU, MALIBU MAXX

| 2005 CHEVROLET EQUINOX

| 2005-2006 CHEVROLET COBALT, CORVETTE

| 2006 CHEVROLET MONTE CARLO

| 1999 GMC SIERRA, SUBURBAN

| 1999-2001 GMC JIMMY

| 1999-2005 GMC YUKON

| 2000 GMC YUKON DENALI

| 2000-2005 GMC YUKON XL

| 2001-2006 GMC SIERRA

| 2002-2004 GMC ENVOY XL

| 2002-2005 GMC ENVOY

| 2003-2004 GMC SAVANA

| 2004 GMC CANYON, ENVOY XUV

| 2003-2005 HUMMER H2

| 1998 OLDSMOBILE SILHOUETTE

| 1999-2004 OLDSMOBILE BRAVADA

| 2000-2002 OLDSMOBILE INTRIGUE

| 2000-2004 OLDSMOBILE SILHOUETTE

| 2001-2003 OLDSMOBILE AURORA

| 2002 OLDSMOBILE ALERO

| 1998-1999 PONTIAC TRANS SPORT

| 2000-2004 PONTIAC GRAND PRIX

| 2000-2005 PONTIAC BONNEVILLE, MONTANA

| 2001-2004 PONTIAC AZTEK

| 2002 PONTIAC GRAND AM

| 2003-2005 PONTIAC SUNFIRE

| 2005 PONTIAC G6, PURSUIT

| 2006 PONTIAC GRAND PRIX

| 2000-2004 SAAB 9-5

| 2000-2005 SAAB 9-3

| 2002-2004 SATURN LS, LW, VUE

| 2003-2004 SATURN ION

| 2006 SATURN VUE

This Special Coverage bulletin is being administered in two phases. This second and final phase consists of all Saab 9-3 and 9-5 vehicles. The service procedure, parts information, and the claims section have been revised. A reimbursement labor code has also been added. Discard all copies of bulletin 08089A, issued July 2008.

### Condition

In November 2002, the U.S. Federal Communications Commission (FCC) ruled that wireless carriers would no longer be required to support the analog wireless network beginning in 2008. As a result, On Star® is unable to continue analog service.

OnStar® has deactivated most of the systems operating in the analog mode; however, there are some vehicles that OnStar® could not deactivate. Although the analog OnStar® hardware in these vehicles can no longer communicate with OnStar®, the hardware in the vehicle is still active. If the OnStar® emergency button is pressed, or in the case of an airbag deployment, or near deployment, the customer may hear a recording that OnStar® is being contacted. However, since analog service is no longer available, the call will not connect to OnStar®. To end the call, the customer must press the white phone or white dot button. If the call is not ended, the system will continue to try to connect to OnStar® until the vehicle battery is drained.

### Special Policy Adjustment

At the customer’s request, dealers/retailers are to deactivate the OnStar® system. The service will be made at no charge to the customer.

This special coverage covers the condition described above until December 31, 2008 for all non-Saab vehicles; April 30, 2009 for all Saab vehicles.

### Vehicles Involved

Involved are certain vehicles within the following VIN breakpoints:

Year | Division | Model | From | Through
1999 | Buick | Century | X1445208 | X1489203
2000 | Buick | Century | Y1106667 | Y1326510
2001 | Buick | Century | 11100006 | 11337937
2002 | Buick | Century | 21100019 | 21301023
2003 | Buick | Century | 31100019 | 31298205
2004 | Buick | Century | 41114169 | 41331717
2005 | Buick | Century | 51101688 | 51126049
2005 | Buick | LaCrosse (one veh.) | 51227233 | 51227233
2006 | Buick | LaCrosse (one veh.) | 61197695 | 61197695
2000 | Buick | LeSabre | Y4101742 | Y4297200
YU100056 | YU357882
2001 | Buick | LeSabre | 14108500 | 14298745
1U100003 | 1U301911
2002 | Buick | LeSabre | 24100025 | 24243971
2U100001 | 2U306311
2003 | Buick | LeSabre | 34100016 | 34203284
3U100003 | 3U292936
2004 | Buick | LeSabre | 44100812 | 44179549
4U100571 | 4U263906
2005 | Buick | LeSabre | 5U120285 | 5U281535
2006 | Buick | Lucerne (one veh.) | 6U141755 | 6U141755
1999 | Buick | Park Avenue | X4618920 | X4644173
2000 | Buick | Park Avenue | Y4100106 | Y4297258
2001 | Buick | Park Avenue | 14108264 | 14298900
2002 | Buick | Park Avenue | 24100007 | 24245264
2003 | Buick | Park Avenue | 34100006 | 34204178
2004 | Buick | Park Avenue | 44100004 | 44165185
2005 | Buick | Park Avenue | 54100056 | 54109583
2004 | Buick | Rainier | 42123910 | 42341237
2005 | Buick | Rainier (one veh.) | 52132216 | 52132216
1999 | Buick | Regal (one veh.) | X1478100 | X1478100
2000 | Buick | Regal | Y1118672 | Y1347861
2001 | Buick | Regal | 11100007 | 11337789
2002 | Buick | Regal | 21100014 | 21300668
2003 | Buick | Regal | 31100023 | 31298341
2004 | Buick | Regal | 41158450 | 41357601
2002 | Buick | Rendezvous | 2S500005 | 2S609112
2003 | Buick | Rendezvous | 3S500030 | 3S610189
2004 | Buick | Rendezvous | 4S500012 | 4S579633
1998 | Cadillac | Catera | WR158803 | WR222921
1999 | Cadillac | Catera | XR000093 | XR143809
2000 | Cadillac | Catera | YR000147 | YR132978
2001 | Cadillac | Catera | 1R000087 | 1R079420
2003 | Cadillac | CTS | 30100001 | 30175588
2004 | Cadillac | CTS | 40100019 | 40192551
2005 | Cadillac | CTS | 50100011 | 50162834
2006 | Cadillac | CTS | 60186741 | 60189026
2004 | Cadillac | CTS-V | 40120884 | 40192484
2005 | Cadillac | CTS-V | 50100013 | 50162770
1997 | Cadillac | Deville | VU272205 | VU291968
1998 | Cadillac | Deville | WU706915 | WU808870
1999 | Cadillac | Deville | XU550301 | XU809554
2000 | Cadillac | Deville | YU120045 | YU551043
2001 | Cadillac | Deville | 1U100001 | 1U551119
2002 | Cadillac | Deville | 2U100006 | 2U550969
2003 | Cadillac | Deville | 3U100014 | 3U550774
2004 | Cadillac | Deville | 4U100001 | 4U550805
2005 | Cadillac | Deville (one veh.) | 5U162847 | 5U162847
1998 | Cadillac | Eldorado | WU603392 | WU617245
1999 | Cadillac | Eldorado | XU600193 | XU614971
2000 | Cadillac | Eldorado | YB700001 | YB705412
YU131930 | YU202243
2001 | Cadillac | Eldorado | 1B100002 | 1B110397
2002 | Cadillac | Eldorado | 2B100001 | 2B107105
1999 | Cadillac | Escalade | XR400002 | XR419853
2000 | Cadillac | Escalade | YR100020 | YR231519
2002 | Cadillac | Escalade | 2R100015 | 2R330356
2003 | Cadillac | Escalade | 3R100003 | 3R319722
2004 | Cadillac | Escalade | 4R100018 | 4R312593
2003 | Cadillac | Escalade ESV | 3G163521 | 3G346683
2004 | Cadillac | Escalade ESV | 4G100046 | 4G261927
2005 | Cadillac | Escalade ESV (one veh.) | 5G212252 | 5G212252
2002 | Cadillac | Escalade EXT | 2G109187 | 2G363637
2003 | Cadillac | Escalade EXT | 3G100002 | 3G343680
2004 | Cadillac | Escalade EXT | 4G100009 | 4G278244
1997 | Cadillac | Seville (one veh.) | VU827588 | VU827588
1998 | Cadillac | Seville | WU905144 | WU927415
1999 | Cadillac | Seville | XU900312 | XU941554
2000 | Cadillac | Seville | YU103324 | YU357839
2001 | Cadillac | Seville | 1U100013 | 1U301609
2002 | Cadillac | Seville | 2U100008 | 2U306084
2003 | Cadillac | Seville | 3U100018 | 3U292785
2004 | Cadillac | Seville | 4U100043 | 4U176467
2004 | Cadillac | SRX | 40100026 | 40192510
2005 | Cadillac | SRX | 50100021 | 50182202
1998 | Cadillac | STS | WU907400 | WU932534
1999 | Cadillac | STS | XU900335 | XU942430
2000 | Cadillac | STS | YU102315 | YU357678
2001 | Cadillac | STS | 1U100015 | 1U302061
2002 | Cadillac | STS | 2U100005 | 2U306339
2003 | Cadillac | STS | 3U100013 | 3U292075
2004 | Cadillac | STS | 4U113894 | 4U168578
2005 | Cadillac | STS | 50100001 | 50237718
2006 | Cadillac | STS | 60100025 | 60100076
2004 | Cadillac | XLR | 45600001 | 45604349
2005 | Cadillac | XLR | 55600006 | 55604179
2002 | Chevrolet | Avalanche | 2G100011 | 2G363698
2003 | Chevrolet | Avalanche | 3G100012 | 3G347329
2004 | Chevrolet | Avalanche | 4G100012 | 4G328179
1999 | Chevrolet | Blazer | X2101929 | X2254198
XK120816 | XK240826
2000 | Chevrolet | Blazer | Y2100308 | Y2406353
YK102142 | YK282816
2001 | Chevrolet | Blazer | 12100001 | 12231462
1K100022 | 1K266450
2003 | Chevrolet | Cavalier | 37100005 | 37383563
2004 | Chevrolet | Cavalier | 47100001 | 47352201
2005 | Chevrolet | Cavalier | 57117718 | 57207105
2005 | Chevrolet | Cobalt | 57500179 | 57673071
2006 | Chevrolet | Cobalt | 67600004 | 67600071
2004 | Chevrolet | Colorado | 48100019 | 48223704
2005 | Chevrolet | Corvette | 55100004 | 55137307
2006 | Chevrolet | Corvette | 65100001 | 65100041
2005 | Chevrolet | Equinox | 56000001 | 56300055
2003 | Chevrolet | Express | 31100050 | 31235868
2004 | Chevrolet | Express | 41100001 | 41244066
2000 | Chevrolet | Impala | Y9100099 | Y9384930
2001 | Chevrolet | Impala | 19100001 | 19378220
2002 | Chevrolet | Impala | 29100003 | 29391803
2003 | Chevrolet | Impala | 39100004 | 39454744
2004 | Chevrolet | Impala | 49100018 | 49466807
2005 | Chevrolet | Impala (one veh.) | 59123797 | 59123797
2006 | Chevrolet | Impala (one veh.) | 69101009 | 69101009
1999 | Chevrolet | Lumina | X9115428 | X9275001
2000 | Chevrolet | Lumina (one veh.) | Y1236832 | Y1236832
2004 | Chevrolet | Malibu | 4F100008 | 4F250313
2005 | Chevrolet | Malibu | 5F100003 | 5F338988
2004 | Chevrolet | Malibu Maxx | 4F103647 | 4F248994
2005 | Chevrolet | Malibu Maxx | 5F100010 | 5F339925
1998 | Chevrolet | Monte Carlo (one veh.) | W9327712 | W9327712
1999 | Chevrolet | Monte Carlo | X9107690 | X9286733
2000 | Chevrolet | Monte Carlo | Y9100359 | Y9378274
2001 | Chevrolet | Monte Carlo | 19100002 | 19378050
2002 | Chevrolet | Monte Carlo | 29100018 | 29391894
2003 | Chevrolet | Monte Carlo | 39101334 | 39455165
2004 | Chevrolet | Monte Carlo | 49100005 | 49466831
2006 | Chevrolet | Monte Carlo (one veh.) | 69215823 | 69215823
2000 | Chevrolet | Silverado (one veh.) | YE179407 | YE179407
2001 | Chevrolet | Silverado | 11100041 | 11408084
1E100099 | 1E345800
1F100072 | 1F213819
1Z117033 | 1Z327368
2002 | Chevrolet | Silverado | 21100010 | 21430506
2E100236 | 2E306358
2F100002 | 2F250264
2Z100001 | 2Z330782
2003 | Chevrolet | Silverado | 31100001 | 31412744
3E100001 | 3E380596
3F100002 | 3F258743
3Z100007 | 3Z356866
2004 | Chevrolet | Silverado | 41100015 | 41393974
4E100017 | 4E356779
4F100003 | 4F231743
4Z100002 | 4Z292859
2005 | Chevrolet | Silverado (one veh.) | 51258603 | 51258603
5E147265 | 5E239492
1998 | Chevrolet | Suburban (one veh.) | WJ323912 | WJ323912
1999 | Chevrolet | Suburban | XG112835 | XG141154
(one veh.) | XJ520744 | XJ520744
2000 | Chevrolet | Suburban | YG100027 | YG229196
YJ100383 | YJ208096
2001 | Chevrolet | Suburban | 1G100048 | 1G289554
1J100301 | 1J318221
2002 | Chevrolet | Suburban | 2G100118 | 2G363746
2J100045 | 2J343505
2R216920 | 2R329205
2003 | Chevrolet | Suburban | 3G100007 | 3G348208
3J100038 | 3J345893
3R100004 | 3R315570
2004 | Chevrolet | Suburban | 4G100034 | 4G285938
4J100034 | 4J266508
4R104363 | 4R270836
2005 | Chevrolet | Suburban (one veh.) | 5G170817 | 5G170817
1999 | Chevrolet | Tahoe | XJ410227 | XJ443923
(one veh.) | XR131889 | XR131889
2000 | Chevrolet | Tahoe | YJ100044 | YJ211841
YR100063 | YR156697
2001 | Chevrolet | Tahoe | 1J100004 | 1J318203
1R101078 | 1R227898
2002 | Chevrolet | Tahoe | 2J100392 | 2J344440
2R109205 | 2R330391
2003 | Chevrolet | Tahoe | 3J100001 | 3J346136
3R100030 | 3R320037
2004 | Chevrolet | Tahoe | 4J100067 | 4J266791
4R100019 | 4R278100
2005 | Chevrolet | Tahoe (one veh.) | 5J152465 | 5J152465
5R120838 | 5R256931
2006 | Chevrolet | Tahoe (one veh.) | 6R124886 | 6R124886
2002 | Chevrolet | TrailBlazer | 22100085 | 22530786
2003 | Chevrolet | TrailBlazer | 32100032 | 32415143
2004 | Chevrolet | TrailBlazer | 42100006 | 42345139
2005 | Chevrolet | TrailBlazer | 52248838 | 52374164
2002 | Chevrolet | TrailBlazer EXT - (one veh.) | 22451373 | 22451373
26100010 | 26138651
2003 | Chevrolet | TrailBlazer EXT | 32100010 | 32188282
36100021 | 36246779
2004 | Chevrolet | TrailBlazer EXT | 46100121 | 46203344
1999 | Chevrolet | Venture | XD105281 | XD121569
2000 | Chevrolet | Venture | YD200638 | YD366422
2001 | Chevrolet | Venture | 1D100011 | 1D340319
2002 | Chevrolet | Venture | 2D100001 | 2D324932
2003 | Chevrolet | Venture | 3D100001 | 3D326491
2004 | Chevrolet | Venture | 4D100005 | 4D271362
2005 | Chevrolet | Venture | 5D100001 | 5D151772
2004 | GMC | Canyon | 48100034 | 48218468
2002 | GMC | Envoy | 22100002 | 22530755
2003 | GMC | Envoy | 32100031 | 32415058
2004 | GMC | Envoy | 42100019 | 42406728
2005 | GMC | Envoy (one veh.) | 52107894 | 52107894
2002 | GMC | Envoy XL | 22444690 | 22456735
26100027 | 26138634
2003 | GMC | Envoy XL | 32100024 | 32191834
36100016 | 36246793
2004 | GMC | Envoy XL | 46100128 | 46203415
2004 | GMC | Envoy XUV | 46100036 | 46203492
1999 | GMC | Jimmy | X2500364 | X2954962
XK515850 | XK519678
2000 | GMC | Jimmy | Y2100296 | Y2407220
(one veh.) | YK114314 | YK114314
2001 | GMC | Jimmy | 12100007 | 12230214
2003 | GMC | Savana | 31100061 | 31237175
2004 | GMC | Savana | 41100011 | 41243440
1999 | GMC | Sierra (one veh.) | XR510712 | XR510712
2001 | GMC | Sierra | 11100011 | 11406664
1E100014 | 1E346640
1F100092 | 1F213879
1Z100108 | 1Z332974
2002 | GMC | Sierra | 21100002 | 21430453
2E100008 | 2E305419
2F100008 | 2F250446
2Z100018 | 2Z339882
2003 | GMC | Sierra | 31100004 | 31412601
3E100016 | 3E380899
3F100020 | 3F258856
3Z100097 | 3Z356751
2004 | GMC | Sierra | 41100016 | 41346127
4E100020 | 4E310600
4F100020 | 4F247159
4Z100415 | 4Z292474
2005 | GMC | Sierra | 51201529 | 51304087
(one veh.) | 5E126223 | 5E126223
2006 | GMC | Sierra (one veh.) | 61228271 | 61228271
(one veh.) | 6Z163327 | 6Z163327
1999 | GMC | Suburban (one veh.) | XG522406 | XG522406
XJ728954 | XJ746048
1999 | GMC | Yukon | XJ726191 | XJ728596
XR904135 | XR921503
2000 | GMC | Yukon | YJ100146 | YJ211853
2001 | GMC | Yukon | 1J100033 | 1J318121
1R112123 | 1R228105
2002 | GMC | Yukon | 2J100008 | 2J344442
2R109202 | 2R330507
2003 | GMC | Yukon | 3J100037 | 3J346265
3R100019 | 3R319568
2004 | GMC | Yukon | 4J100004 | 4J333312
4R100045 | 4R272235
2005 | GMC | Yukon (one veh.) | 5J106336 | 5J106336
2000 | GMC | Yukon Denali | YR100023 | YR231353
2000 | GMC | Yukon XL | YG100098 | YG229656
YJ100257 | YJ192830
2001 | GMC | Yukon XL | 1G100011 | 1G289610
1J100026 | 1J318054
2002 | GMC | Yukon XL | 2G100127 | 2G363676
2J100015 | 2J343529
2R241281 | 2R325599
2003 | GMC | Yukon XL | 3G102750 | 3G348106
3J100014 | 3J346215
3R107432 | 3R318155
2004 | GMC | Yukon XL | 4G100087 | 4G261465
4J100014 | 4J307122
4R100004 | 4R269878
2005 | GMC | Yukon XL (one veh.) | 5J234475 | 5J234475
2003 | HUMMER | H2 | 3H100022 | 3H149489
2004 | HUMMER | H2 | 4H100008 | 4H122146
2005 | HUMMER | H2 | 5H100062 | 5H132149
2002 | Oldsmobile | Alero | 2C100001 | 2C100014
2001 | Oldsmobile | Aurora | 14117746 | 14298830
2002 | Oldsmobile | Aurora | 24100004 | 24245280
2003 | Oldsmobile | Aurora | 34100017 | 34181104
1999 | Oldsmobile | Bravada | X2700548 | X2725581
2000 | Oldsmobile | Bravada | Y2100652 | Y2404379
2001 | Oldsmobile | Bravada | 12100010 | 12225890
2002 | Oldsmobile | Bravada | 22100130 | 22525166
2003 | Oldsmobile | Bravada | 32100060 | 32406885
2004 | Oldsmobile | Bravada | 42100047 | 42300631
2000 | Oldsmobile | Intrigue | YF113400 | YF299948
2001 | Oldsmobile | Intrigue | 1F100001 | 1F261351
2002 | Oldsmobile | Intrigue | 2F100003 | 2F281147
1998 | Oldsmobile | Silhouette (one veh.) | WD155664 | WD155664
2000 | Oldsmobile | Silhouette | YD100038 | YD366017
2001 | Oldsmobile | Silhouette | 1D100005 | 1D339812
2002 | Oldsmobile | Silhouette | 2D100013 | 2D324791
2003 | Oldsmobile | Silhouette | 3D100012 | 3D325190
2004 | Oldsmobile | Silhouette | 4D100017 | 4D228713
2001 | Pontiac | Aztek | 1S500033 | 1S549778
2002 | Pontiac | Aztek | 2S500247 | 2S608230
2003 | Pontiac | Aztek | 3S500001 | 3S607974
2004 | Pontiac | Aztek | 4S500053 | 4S577424
2000 | Pontiac | Bonneville | Y4141828 | Y4297222
2001 | Pontiac | Bonneville | 14108287 | 14298882
2002 | Pontiac | Bonneville | 24100001 | 24245005
2003 | Pontiac | Bonneville | 34100028 | 34204237
2004 | Pontiac | Bonneville | 4U129908 | 4U264070
2005 | Pontiac | Bonneville (one veh.) | 5U158920 | 5U158920
2005 | Pontiac | G6 | 54107119 | 54182198
2002 | Pontiac | Grand Am | 2C100022 | 2C100023
2000 | Pontiac | Grand Prix | YF105614 | YF346195
2001 | Pontiac | Grand Prix | 1F100004 | 1F275013
2002 | Pontiac | Grand Prix | 2F100019 | 2F293209
2003 | Pontiac | Grand Prix | 3F100002 | 3F173441
2004 | Pontiac | Grand Prix | 41100003 | 41376433
2006 | Pontiac | Grand Prix | 61215647 | 61220433
2000 | Pontiac | Montana | YD152400 | YD366371
2001 | Pontiac | Montana | 1D100007 | 1D340338
2002 | Pontiac | Montana | 2D100010 | 2D324798
2003 | Pontiac | Montana | 3D100017 | 3D326451
2004 | Pontiac | Montana | 4D100038 | 4D272131
2005 | Pontiac | Montana | 5D100091 | 5D151142
2005 | Pontiac | Pursuit | 54107126 | 54140686
57500187 | 57663478
2003 | Pontiac | Sunfire | 37100001 | 37387599
2004 | Pontiac | Sunfire | 47100015 | 47363169
2005 | Pontiac | Sunfire | 5S100391 | 5S222692
1998 | Pontiac | Trans Sport (one veh.) | WD274963 | WD274963
1999 | Pontiac | Trans Sport (one veh.) | XD271871 | XD271871
2000 | Saab | 3-Sep | Y2000112 | Y2042983
Y7000023 | Y7017513
2001 | Saab | 3-Sep | 12000012 | 12060139
17000032 | 17019979
2002 | Saab | 3-Sep | 22000032 | 22043378
27000021 | 27018113
2003 | Saab | 3-Sep | 31002952 | 31064195
37000038 | 37014945
2004 | Saab | 3-Sep | 41000002 | 41065042
46000027 | 46020556
2005 | Saab | 3-Sep | 51000014 | 51049113
56000002 | 56012726
2000 | Saab | 5-Sep | Y3000158 | Y3078604
2001 | Saab | 5-Sep | 13000121 | 13060681
2002 | Saab | 5-Sep | 23000163 | 23058726
2003 | Saab | 5-Sep | 33000079 | 33045379
2004 | Saab | 5-Sep | 43000176 | 43519183
2006 | Saab | 9-7X (one veh.) | 62802171 | 62802171
2003 | Saturn | ION | 3Z100103 | 3Z206761
2004 | Saturn | ION | 4Z100020 | 4Z231135
2002 | Saturn | LS | 2Y500005 | 2Y500039
2003 | Saturn | LS | 3Y500035 | 3Y581208
2004 | Saturn | LS | 4Y500026 | 4Y520553
2002 | Saturn | LW | 2Y500006 | 2Y500022
2003 | Saturn | LW | 3Y500004 | 3Y579129
2004 | Saturn | LW | 4Y500045 | 4Y521015
2002 | Saturn | VUE | 2S800061 | 2S837901
2003 | Saturn | VUE | 3S800005 | 3S912678
2004 | Saturn | VUE | 4S800010 | 4S896977
2006 | Saturn | VUE | 6S824816 | 6S841536

### Parts Information

GM, Saturn Canada Only: No parts are required for the special coverage.

Saab Canada Only: Parts required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.

PARTS INFORMATION -- Saab US Only

A pre-shipment of the required parts to perform this recall has been sent to involved Saab US dealers from Saab Parts Distribution Center (PDC).

Part Number | Description | Qty
--- | --- | ---
12 783 577 | Optic Cable (M03 Only) | 1
11 900 513 | Cable Tie | 9-3 (9400): 3 9-3 M03 (9440): 15 9-3 M04-05 (9440): 4 9-5: 3
11 900 515 | Cable Tie (M04-05 Only) | 1

### Customer Notification

General Motors will notify customers of this special coverage on their vehicles (see copy of typical customer letter included with this bulletin - actual divisional letter may vary slightly).

### Service Procedure

#### 2001 and Older Model Year Vehicles (Except Saab Vehicles)

Important: 2001 and older model year vehicles require the removal of the battery power from the OnStar® vehicle interface unit (VIU) to eliminate the possibility of an inadvertent OnStar® or emergency/airbag call.

1. Locate and gain access to the OnStar® VIU. Refer to OnStar Vehicle Interface Unit Replacement in SI.

Important: Complete removal of the VIU is usually not required. Perform only the steps required to gain access to the C2 32-way blue connector. Residing in the C2 connecter are the battery positive (+) circuits. Removal of the C2 connector will deactivate the unit and eliminate the possibility of an inadvertent OnStar® or emergency/airbag call.

2. Disconnect the C2 32-way blue connector from the VIU and tape the connector to a secure location. Refer to Cellular Communications Connector End Views and related schematics in SI, if required.

Important: DO NOT perform the OnStar® reconfiguration and/or programming procedure.

3. Secure the VIU in its original brackets and/or mounting locations and reinstall the VIU and interior components that were removed to gain access to the VIU. Refer to OnStar Vehicle Interface Unit Replacement in SI.

#### 2002 through 2006 Model Year Vehicles (Except Saab Vehicles)

Important: The Tech 2 diagnostic tool must be updated with version 28.002 or later in order to successfully perform the VCIM setup procedure and disable the analog system.

1. Connect the Tech 2 to the data link connector (DLC), which is located under the instrument panel of the vehicle.
2. Turn the Tech 2 ON by pressing the power button.

Important: Tech 2 screen navigation to get to the setup procedure depends on the year and make of the vehicle. The actual name of the setup procedure (Setup New OnStar or VCIM Setup) depends on model year and vehicle make as well. Example Tech 2 navigation to the setup procedure Tech 2 screen is provided below.

• | Diagnostics » (2) 2002 » Passenger Car » Body » C » OnStar » Special Functions » Setup New OnStar »

• | Diagnostics » (5) 2005 » Passenger Car » (4) Buick » C » Body » Vehicle Comm. Interface Module » Module Setup » VCIM Setup »

3. Setup VCIM using the Tech 2. Follow on-screen instructions when you have reached the setup Tech 2 screen.

#### 2000-2002 Saab 9-3 (9400) 4D/5D; 2000-2003 Saab 9-3 (9400) CV

1. Remove the ground cable from the battery’s negative terminal.
2. Apply the handbrake brake.
3. Detach the floor console.

3.1. | Twist loose the immobilizer unit (A), bayonet fitting. Unplug the unit’s connector.

3.2. | Remove the ignition switch cover (B) by first undoing the rear edge of the cover and then unhooking the front edge. Unplug the ignition switch lighting connector.

3.3. | Undo the floor console’s retaining bolts (C).

3.4. | Take out the rear ashtray/cover (D).

3.5. | Remove the screw (E) for the rear cover.

3.6. | Remove the floor console’s retaining nuts (E).

3.7. | Detach the floor console (G) by pulling it straight back and lifting it slightly.

3.8. | If required, detach the switch for the rear seat heater and unplug the connector.

4. Remove the switch and the floor console:

4.1. | Detach the window lift module (A) by loosening it in the front edge (snap fastener). Unplug the window lift module’s connector.

4.2. | Detach the switch for the roof lighting (B) and unplug its connector. Lift away the floor console.

5. Pry out the signal line from the SRS control module to the OnStar® control module and secure it:

5.1. | Unplug the SRS control module’s connector (A).

5.2. | Cut off the cable tie (B), detach the connector’s rear end face (C) and pull out the connecting rail (D).

5.3. | Remove pin 39, cut off the cable terminal and insulate the end with tape (E). Fold back the cable and secure it with tape (F).

5.4. | Fit the connecting rail and end face.

5.5. | Plug in the connector (A) and secure the cables with cable ties (B).

6. Install the floor console over the handbrake. Do not press the console down into place, but instead allow it to fit loosely.
7. Install the switch:

7.1. | Install the switch for the roof lighting (B) and plug in its connector.

7.2. | Guide the connectors for the window lift module and rear seat heater, if equipped, through the hole for each respective unit. Plug in the window lift module’s connector and install the module (A).

7.3. | If equipped, connect the rear seat heater’s connector and install the switch.

8. Install the floor console:

8.1. | Install the floor console’s retaining bolts (C) and retaining nuts (F).

8.2. | Align the rear cover; make sure that the air duct connects firmly to the air nozzle. Screw in the cover (E).

8.3. | Install the ashtray/cover (D).

8.4. | Install the ignition switch cover (B).

8.5. | Plug in the immobilizer unit (A) connector. Install the unit, bayonet fitting.

9. Remove the OnStar® control modules and secure the wiring:

9.1. | Remove the right-hand rear luggage compartment trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

9.2. | Unplug the connectors (A) from the OnStar® control modules.

9.3. | Remove the console (B) together with the OnStar® control modules.

| Important: Secure the wiring harness so that there is no risk of chafing and rattling.

9.4. | Fold back the wiring harness and tape over the connectors (C). Fold back the wiring harness once more and secure with cable ties (D).

9.5. | Install the right-hand rear luggage compartment in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

10. Install the ground cable to the battery’s negative terminal.
11. Clear the diagnostic trouble codes.
12. Set the date and time, see WIS - 3. Electrical system - Information display (SID_ - Technical description.

#### 2003-2005 Saab 9-3 (9440) 4D/5D; 2004-2005 Saab 9-3 (9440) CV

Notice: Handle the fiber optic cables with care or the signal may be distorted.

• | It is very important that the two leads in the connector are not confused with one another.

• | Do not splice the cables.

• | Do not bend the cable in a radius smaller than 25 mm (1 in).

• | Do not expose the cable to temperatures exceeding 185°F (85°C).

• | Keep the cable ends free from dirt and grime.

• | Do not expose the cable to impact as this may cause the transparent plastic to whiten, thereby reducing the intensity of the light and causing possible communication interruptions.

• | The cable should not lie against any sharp edges as this may cause increased signal attenuation.

1. Remove the ECU CU with a Tech 2® according to the following: Fault diagnosis - Select model year - Select Saab 9-3 Sport (9440) - All - Add/Remove - Control Module - CU/PU - Remove.
2. Remove the ground cable from the battery’s negative terminal.
3. Remove the floor console in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.
4. Pry out the signal line from the SRS control module to the OnStar® control module and secure it:

4.1. | Unplug the SRS control module’s connector (A).

4.2. | Cut off the cable tie (B), detach the connector’s rear end face (C), and pull out the connecting rail (D).

4.3. | Extract pin 15, cut off the cable terminal and insulate the end with tape (E). Fold back the cable and secure it with tape (F).

4.4. | Fit the connecting rail and end face.

4.5. | Plug in the connector (A) and secure the cables with cable ties (B).

5. Remove the parcel shelf trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.
6. M03: Replace the optic cable on the right-hand side

| Important: Secure the wiring harness so that there is no risk of chafing or rattling.

6.1. | Remove the passenger seat in accordance with WIS 8. Body - Seats - Adjustment/Replacement.

6.2. | Remove the right-hand B-pillar trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

6.3. | Remove the right-hand C pillar trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

6.4. | Fold the rear seat backrest forward.

6.5. | Remove the right-hand side bolster in accordance with WIS - 8. Body - Seats - Adjustment/Replacement.

6.6. | Remove the A-pillar’s lower side piece.

6.7. | Open the cover on the right-hand wiring harness channels.

6.8. | Loosen the locking strip (A) on the 2-pin connector (H2-11) for the optic cable, located by the right-hand A-pillar.

6.9. | Loosen the catch (B) and remove the optic cable that runs backward in the car.

6.10. | Dismantle the end cap from the new optic cable (12 783 577) and connect it to the connector H2-11. Push in the optic cable and make sure the catch (B) locks and refit the locking strip (A).

6.11. | Secure the connector and the old optic cable using the cable tie for the existing wiring harness (C).

| Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

6.12. | Place the optic cable in the wiring harness channels on the right-hand side. Thread through the existing cable ties (C) if possible, otherwise, secure with a cable tie to the existing one. Close the cover on the channels. Ensure the catches lock.

6.13. | Secure the optic cable along the right-hand rear wheel housing, next to the ordinary wiring harness’ securing points and by the SRS unit (D).

6.14. | Thread the optic cable up next to the safety belt by the old optic cable and place on the parcel shelf.

6.15. | Unplug the connectors (E) from the OnStar® control modules.

6.16. | Remove the console (F) together with the OnStar® control modules.

| Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

6.17. | Fold back the wiring harness and tape over the connectors (G). Fold back the wiring harness once more and secure with cable ties (H).

6.18. | Secure the new optic cable on the parcel shelf along the existing wiring harness by the ordinary securing points and by the speaker (I).

6.19. | Thread the optic cable down next to the old cable from the parcel shelf to the left-hand wheel housing, next to REC. The cable is secured in the existing clips.

6.20. | Fit the right-hand C-pillar trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

6.21. | Fit the parcel shelf trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

6.22. | Fit the passenger seat in accordance with WIS - 8. Body - Seats - Adjustment/Replacement.

6.23. | Fit the right-hand side bolster in accordance with WIS - 8. Body - Seats - Adjustment/Replacement.

6.24. | Fold up the rear seat backrest.

6.25. | Fit the right-hand B-pillar trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

6.26. | Fit the A-pillar’s lower side piece.

7. M04-05, 4D: Removing the OnStar® control modules and securing the wiring:

7.1. | Remove the console (A) together with the OnStar® control modules.

7.2. | Remove the connectors (B).

| Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

| Important: Secure the wiring harness so that there is no risk of chafing and rattling.

7.3. | Fold back the wiring harness and tape over the connectors (C). Fold back the wiring harness once more and secure with cable ties (D).

7.4. | Fit the parcel shelf trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.

8. CV: Removing the OnStar® control modules and securing the wiring:

8.1. | Open the luggage compartment floor.

8.2. | Remove the console (A) together with the OnStar® control modules.

8.3. | Remove the connectors (B).

| Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

| Important: Secure the wiring harness so that there is no risk of chafing and rattling.

8.4. | Fold back the wiring harness and tape over the connectors (C). Fold back the wiring harness once more and secure with cable ties (D).

8.5. | Close the luggage compartment floor.

9. Fold down the left-hand rear side hatch in the luggage compartment.
10. M03: Replace the optic cable on the left-hand rear side:

10.1. | Place the optic cable so that it is positioned behind the terminal housing on top of REC (A).

10.2. | Remove the locking strip (B) on the 2-pin connector (H2-9) for the optic cable.

10.3. | Open the terminal housing (C) with a screwdriver. Remove the secondary catch (D) on the connector and disconnect the optic cable coming from the OnStar® control modules.

10.4. | Remove the end cap from the new optic cable, connect to the connector and refit the secondary catch (D). Fit the terminal housing (C) to the connector and refit the locking strip (B).

10.5. | Secure the old optic cable together with the new one (E).

Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

Important: Secure the wiring harness so that there is no risk of chafing and rattling.

11. CV: Remove the left-hand, rear side hatch trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement
12. M04-05: Disconnect the optic cables on the OnStar® control modules and join the cables:

12.1. | Cut off the cable tie holding the connector (H2-9) against REC.

12.2. | Cars with brackets for e.g. an amplifier: Remove the pin strap (A) from the bracket and remove the tape (B) holding the optic cables.

12.3. | Remove the locking strip (C) on the 2-pin connector (H2-9). Open the terminal housing with a screwdriver. Remove the secondary catch (E) on the connector and remove the optic cables coming from the OnStar® control modules.

12.4. | Loosen one of the optic cables remaining in H2-9 (F), connect it to the connector and fit the secondary catch (E). Connect the connector so that the optic cables are opposite each other (G). Connect the terminal housing (D) and refit the locking strip (C).

| Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

12.5. | Cars with brackets for e.g. an amplifier: Fit the cable tie (11 900 515) to the wiring harness approx. 100 mm (4 in) from H2-9, fit the cable tie (H) to the bracket. Gather the optic cable in a gentle loop (I) and then place the loop behind the bracket.

| Important: The optic cable must not be bent with a radius less than 25 mm (1 in).

12.6. | Cars without brackets for e.g. an amplifier: Gather the optic cable in a gentle loop (J) and secure with cable tie.

13. CV: Fit the left-hand, rear side hatch trim in accordance with WIS - 8. Body - Interior equipment - Adjustment/Replacement.
14. Fit the ground cable to the battery’s negative terminal.
15. Carry out procedures after disconnecting the battery, see WIS - 3. Electrical System - Charging system - Adjustment/Replacement.

Important: Follow Tech 2® on-screen instructions.

16. Add ECU ICM, choose without OnStar®. See WIS-General-Tech 2® - Description and Operation - Add/Remove.

#### 2000-2004 Saab 9-5

1. Remove the ground cable from the battery’s negative cable.
2. Remove the center console, see WIS - Body - Interior.
3. Loosen the gear shift housing (A).

AUT: Disconnect the 6-pin connector (B) to improve access to the gear shift housing screws.

4. Disconnect the signal cable from the SRS control module to the OnStar® control module and secure the cable.

4.1. | Disconnect the connector (A) from the SRS control module and cut the cable tie (B).

4.2. | Release the back end of the connector (C) and remove from the contact rail (D).

4.3. | M00-01: Disconnect pin 39, cut off the cable terminal and insulate the end using tape (E). Fold back the cable and secure using tape (F).

4.4. | M02-04: Disconnect pin 58, cut off the cable terminal and insulate the end using tape (E). Fold back the cable and secure using tape (F).

4.5. | Assemble the contact rail and end.

4.6. | Connect connector (A) and secure the cable using a cable tie (B)..

5. Assemble the gear shift housing (A).

AUT: Connect connector (B).

6. Assemble the center console, see WIS - Body - Interior.
7. Remove the OnStar® control module and secure the cable harness:

7.1. | 5D: Remove the right-hand cover from the luggage compartment floor.

7.2. | Remove the console (A).

7.3. | Disconnect the connector (B) from the OnStar® control module.

| Important: Secure the cable harness to prevent the risk of scraping and rattling.

7.4. | Fold back the cable harness and tape down the connector (C). Fold back the cable harness again and secure with cable ties (D).

7.5. | 5D: Assemble the right-hand cover for the luggage compartment floor.

8. Fit the ground cable on the battery’s negative cable.
9. Erase the diagnostic trouble codes.
10. Set the date and time, see WIS - 3. Electrical system - Information display (SID) - Technical description.

### Claim Information - GM, Saturn Canada and Saab Canada Only

For vehicles serviced under the terms of this special coverage, submit a claim with the information indicated below:

Repair Performed | Part Count | Part No. | Parts Allow | CC-FC | Labor Op | Labor Hours | Net Item
--- | --- | --- | --- | --- | --- | --- | ---
Deactivate OnStar® System with Tech 2® 2002-2006 Vehicles | N/A | N/A | N/A | MK-95 | T5710 | 0.3 | N/A
Deactivate OnStar® System by Connector Removal | N/A | N/A | N/A | MK-95 | T5711 |  | N/A
2000-2001 Buick LeSabre 1997-1999 Cadillac Seville, Deville 1998-1999 Cadillac Eldorado, STS 1998-2000 Chevrolet Monte Carlo 1999-2000 Chevrolet Lumina

1999-2001 Chevrolet Venture

2000-2001 Chevrolet Impala

1998 Oldsmobile Silhouette

2000-2001 Oldsmobile Silhouette

2001 Oldsmobile Aurora

1998-1999 Pontiac Trans Sport

2000-2001 Pontiac Grand Prix, Montana

0.3

N/A

1999-2001 Buick Regal, Park Avenue 1999-2000 Buick Century 2000-2001 Cadillac Deville 1998-2001 Cadillac Catera 2000-2001 Oldsmobile Intrigue

2001 Pontiac Aztek

0.4

N/A

2000-2001 Cadillac Seville, Eldorado, STS 2000-2001 Pontiac Bonneville |  |  |  |  |  | 0.5 | N/A
1999-2000 Cadillac Escalade 2001 Chevrolet Monte Carlo 1999-2001 Chevrolet Blazer 1999-2001 GMC Jimmy 2000 GMC Yukon Denali

1999-2001 Oldsmobile Bravada

0.6

N/A

2001 Buick Century 2000-2002 Saab 9-3 4D/5D 2000-2003 Saab 9-3 CV 2004-2005 Saab 9-3 4D |  |  |  |  |  | 0.7 | N/A
1998-2001 Chevrolet Suburban 1999-2001 Chevrolet Tahoe 2000-2001 Chevrolet Silverado 1999 GMC Sierra, Suburban 1999-2001 GMC Yukon

2000-2001 GMC Yukon XL

2001 GMC Sierra

2004-2005 Saab 9-3 CV

0.8

N/A

Customer Reimbursement (Canadian & Export Dealers/US CAC) | N/A | N/A | N/A | MA-96 | T5713 | 0.2 | *
* The amount identified in the "Net Item" column should represent the dollar amount reimbursed.

### Claim Information - Saturn US Only

1. To receive credit, submit a claim with the information below:

Repair Performed | Parts Allow. | Sale Type | Case Type | Labor Op. | Labor Hrs.
--- | --- | --- | --- | --- | ---
Deactivate OnStar® System with Tech 2® | N/A | WC | SP | T5710 | 0.3

2. Submit courtesy transportation as a net item usign the appropriate net item code.

Service Performed | Sale Type | Case Type | Labor Op. | Net Item Amount | Net Item Code | # Days Rental
--- | --- | --- | --- | --- | --- | ---
Customer Reimbursement | WC | VC | T5713 | * | R | N/A

* Customer requests for reimbursement of previously paid repairs to repair OnStar® due to this condition.

#### Customer Reimbursement Claims - Special Attention Required

Customer reimbursement claims must have entered into the "technician comments" field the CSO# (if repair was completed at a Saturn Retail Facility) date, mileage, customer name, and any deductibles and taxes paid by the customer.

### Claim Information - Saab US Only

1. To receive credit, submit a claim with the information below:

Labor Op | Repair Performed | Failed Object | Fault/Reason Code | Locatiton Code | Warr Type | Repair/Action Code | Labor Hours
--- | --- | --- | --- | --- | --- | --- | ---
3690001 | Deactivate OnStar® by Connector Removal - 2003 9-3 (9440) 4D | 36900 | 00 | 0 | 31 | 05 | 1.2
3690002 | Deactivate OnStar® by Connector Removal - 2000-2002 9-3 (9400) 3D/5D 2004-2005 9-3 (9440) 4D | 36900 | 00 | 0 | 31 | 05 | 0.7
3690003 | Deactivate OnStar® by Connector Removal - 2004-2005 9-3 (9440) CV | 36900 | 00 | 0 | 31 | 05 | 0.8
3690004 | Deactivate OnStar® by Connector Removal - 2000-2004 9-5 | 36900 | 00 | 0 | 31 | 05 | 1.1
36900005 | Deactivate OnStar® by Connector Removal - 2000-2003 9-3 (9400) CV | 36900 | 00 | 0 | 31 | 05 | 0.7
* | Customer Reimbursement* | 15916 | 00 | 0 | 31 | 08 | *

* The amount to be reimbursed is entered into sublet.

Dear General Motors Customer:

As the owner of a GM vehicle equipped with an OnStar® system that operates in the analog mode, your satisfaction with our product is very important to us.

In November 2002, the U.S. Federal Communications Commission (FCC) ruled that wireless carriers would no longer be required to support the analog wireless network beginning in 2008. As a result, OnStar® is unable to continue service for your vehicle.

Although your analog mode OnStar® hardware can no longer communicate with OnStar®, the hardware is still active. If the OnStar® emergency button is pressed, or in the case of an airbag deployment, or near deployment, you may hear a recording that OnStar® is being contacted. However, since analog service is no longer available, the call will not connect to OnStar®. To end the call, you must press the white phone or white dot button. If the call is not ended, the system will continue to try to connect to OnStar® until the vehicle battery is drained.

What We Have Done: To eliminate the possibility of this condition occurring, General Motors is providing you with the option of having your OnStar® system deactivated at no charge until December 31, 2008 (non-Saab vehicles) or April 30, 2009 (Saab vehicles) .

What You Should Do: Deactivation of the OnStar® system must be performed by a General Motors dealer/retailer. You may want to contact your GM dealer/retailer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient for you. Please show this letter to your dealer/retailer as authorization to perform this service, and then put it in your owner manual for future reference.

If you have any questions or need any assistance to better understand this condition, please contact your dealer/retailer.

We are sorry for any inconvenience you may experience; however we have taken this action in the interest of your continued satisfaction with our products.

General Motors Corporation

Enclosure

08089