CAMPAIGN: HORN PAD MAY NOT BE PROPERLY RETAINED & MAY SEP.. Pontiac Sunbird 1993

For 1990-2009 cars

# CAMPAIGN: HORN PAD MAY NOT BE PROPERLY RETAINED & MAY SEP.

Model: 1993-94 Chevrolet Cavalier -------------------------

#### TO: ALL GENERAL MOTORS DEALERS

--------------------------

General Motors of Canada Limited has decided that CERTAIN 1993-94 Chevrolet Cavalier model vehicles may have been built with insufficient retention of the horn pad. In vehicles which exhibit this condition, the horn pad may separate from the steering wheel. If this were to occur, the horn pad assembly could fall between the steering wheel spokes. This causes us a safety concern, since during a vehicle turn, the horn pad could become jammed between the steering wheel spokes and the turn signal lever. Under these conditions, much more effort would be required to maintain control of the vehicle. This could result in damage to the turn signal lever, horn pad, and horn wiring, rendering the turn signal and horn controls inoperative. To correct this condition, dealers will modify the horn pad retention clips, install horn pad retention brackets to the steering wheel, reinstall the horn pad and assure that the horn pad is properly retained.

#### VEHICLES INVOLVED:

Involved are CERTAIN 1993-94 Chevrolet Cavalier model vehicles built within the following VIN breakpoints:

Year Model Plant Plant Code From Through ---- ----- ----- ---------- ----- -------

1993 Chevrolet Cavalier Lordstown 7 P7257665 P7352044 1993 Chevrolet Cavalier Ramos S PS826990 PS842882 1994 Chevrolet Cavalier Lordstown 7 R7100019 R7373816 1994 Chevrolet Cavalier Ramos S RS800002 RS869638

#### NOTE: PLEASE CHECK DCS SCREEN 445 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.

All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.

#### DEALER CAMPAIGN RESPONSIBILITY:

All unsold new vehicles in dealer's possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.

Dealers are to performing this campaign on all involved vehicles at no charge to owners, regardless of kilometres traveled, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

#### CAMPAIGN PROCEDURE:

Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.

#### OWNER NOTIFICATION:

All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of owner letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.

#### PARTS INFORMATION

Parts required to complete this campaign should be ordered through regular channels, as follows:

Part Number Description Quantity/Vehicle ----------- ------------ ----------------

12360474 Kit - Insert, Horn Pad Retention 1

#### PARTS AND LABOUR CLAIM INFORMATION:

Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:

Repair Code Description Time Allowance ----------- ----------- --------------

2A Install Horn Pad Retention Kit .9

Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus appropriate model year parts handling allowance.

#### SERVICE PROCEDURE:

1. Remove CTSY (Hom) fuse.

2. Remove horn pad and horn wire from steering wheel.

3. Cut away raised vinyl ribs (#2) on the back of horn pad (#l) as shown in Figure 1.

4. Rework horn pad clips (#l), as shown in Figure 2. Perform bends in sequence shown by arrows #2, #3, and #4 in Figure 2 using needle nose pliers. Complete these bends until clip marked 'A' looks like 'B' in Figure 2.

5. Using a T-20 Torx driver, remove only the top (3) screws on the steering wheel (marked #2) in Figure 3.

#### Important: Do not remove all six retaining screws at the same time.

6. Install new support bracket from kit, P/N 12360474, and fasten with the (3) top screws (previously removed). Thread locking compound is not required with original screws. Tighten screws to 3 N.m (25 lb. in.).

(If it is necessary to replace any of the retaining screws, use P/N 12337853. A thread locking compound, P/N 12345493 or equivalent, is required with these replacement screws.)

#### Important: Cut away steering wheel foam as necessary to allow bracket to seat on steering wheel plate. Use a razor knife or other appropriate tool to cut foam.

7. Repeat Steps 5 and 6 above for the bottom (3) screws on the steering wheel (marked #3) in Figure 3.

8. Install horn wire.

9. Put steering wheel in full down tilt position (if equipped).

10. Install horn pad by: * Aligning lower clips to lower bracket. * Push horn pad down until upper clips can be engaged. * Push horn pad to engage upper clips to bracket on steering wheel.

11. Install CTSY (Horn) fuse, (15 amp) and ensure horn works properly.

12. Tilt steering wheel in full up position.

13. Install Campaign Identification Label.

#### INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL

Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.

Dear General Motors Customer:

General Motors of Canada Limited has decided that CERTAIN 1993-94 Chevrolet Cavalier model vehicles may have been built with insufficient retention of the horn pad. In vehicles which exhibit this condition, the horn pad may separate from the steering wheel. If this were to occur, the horn pad assembly could fall between the steering wheel spokes. This causes us a safety concern, since during a vehicle turn, the horn pad could become jammed between the steering wheel spokes and the turn signal lever. Under these conditions, much more effort would be required to maintain control of the vehicle. This could result in damage to the turn signal lever, horn pad, and horn wiring, rendering the turn signal and horn controls inoperative.

To correct this condition, your GM dealer will modify the horn pad retention clips, install horn pad retention brackets to the steering wheel, reinstall the horn pad and assure that the horn pad is properly retained.

This service will be provided for you at no charge.

Please contact your GM dealer as soon as possible to arrange a service date.

If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Department General Motors of Canada Limited

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.