The purpose of this bulletin is to inform Saturn technicians about new diagnostic and service procedures for 2004 Saturn VUE vehicles equipped with the rear seat entertainment system (RPO U32). This information was not included in the printed version of the 2004 Saturn VUE Service Manual, Vol. 2.
This Service Manual update bulletin includes the following information:
Please obtain all copies of the 2004 Saturn VUE Service Manual, Vol. 2 in your retail facility. Insert a copy of this bulletin into the Entertainment subsection of the Accessories section of the 2004 Saturn VUE Service Manual, Vol. 2.
The SI website will be updated immediately and future Service Stall System SI CD releases will include this and other Service Manual updates.
(SI Document ID# 1331464)
(SI Document ID# 1336553)
(SI Document ID# 1273658)
Connector Part Information
Pin
Wire Color
Circuit No.
Function
1
L-BU
5826
Audio Signal - Left
2
WH
5828
Audio Signal - Right
3
BARE
514
Drain Wire
4
GY
5334
Video Signal (+)
5
BK/WH
151
Ground
6
PK
2060
Video Detection Signal
7
605
5-Volt Reference
8
OG
2140
Battery Positive Voltage
9
BN/WH
2506
Audio Return Signal
10
701
11
5818
12
WH/BK
5335
Video Signal (-)
13
GN
6791
Video Control Signal
14
D-BU
6792
Radio to Video Display Serial Data
15
D-BU/WH
6793
Video Display to Radio Serial Data
16
YE/BK
Auxiliary Detection Signal
Audio Common
YE/RD
920
Auxiliary Control Signal
D-GN
910
Display Data Signal
911
Display Data Output
(SI Document ID# 1511645)
On this vehicle the DVD player is integral to the radio, which uses the same slot-loading single disc player for audio CDs and MP3 CDs. The DVD player is designed to be compatible with digital video discs (DVD) authorized for use in the United States and Canada (Region Code 1). Regular audio compact discs (CD) can also be played by the DVD Player. Home-recorded CDs (CD-R) or home-recorded DVDs may not play in this player.
Auxiliary input jacks are provided to connect video and audio from other devices. For example, video games or cameras can be connected to use the video display and headphone audio. Or, a portable CD or digital media player can be connected to the audio inputs to use the wireless headphones.
The DVD player sends the video signal to the roof console for video display. Video sound is output to the vehicle speakers and the roof console for headphone sound.
The DVD player can be controlled by the remote control. Remote control commands are transmitted by infrared (IR) signal to the roof console IR transceiver. The roof console IR transceiver sends the IR signal to the DVD player through the wire harness.
Power and grounds for the roof mounted DVD screen come from the radio.
The roof console houses the video display screen, infrared (IR) transceiver and video/audio electronics. Video signals from the DVD player are processed and displayed on the video display screen. Audio from the DVD player is converted to infrared (IR) output signal to the headphones. Only DVD player audio is available through the IR headphones.
IR signals from the remote control are sent by the roof console IR transceiver to the DVD player through the wire harness.
The video display screen activates when either a DVD is inserted or selected as the source from the radio head/DVD player; or when an auxiliary device is connected.
Power and ground to the roof console is provided by the DVD player through the wire harness.
The roof console has RCA-style jacks for connecting auxiliary devices. The jacks are color coded. The yellow jack is for video signals, and the red and white connectors are for right and left audio, respectively. The radio/DVD player utilizes a microswitch in the red jack to detect the connection of an auxiliary device, which will cause the radio to turn on the display screen. In order for an auxiliary device to work, an audio cable must be connected to the red jack (either the red cable or mono sound cable). If a DVD is inserted into the player, AUX devices will not work.
The audio from an auxiliary device will only be played over the wireless headphones, not the vehicle speakers.
If the vehicle is also equipped with OnStar®, DVD audio will be interrupted during an OnStar® call. During an OnStar® call, the mute line is low, ground, and the radio switches to play the OnStar® audio to the vehicle speakers. In OnStar® AUX mode, the radio displays PHONE and the fade is fixed at full-front, balance control is fixed at center, and the tone control is fixed at a pre-set equalization. Volume level can be adjusted as needed or desired.
The wireless headphones receive audio from infrared (IR) signals sent by the roof console IR transceiver. The headphones only receive audio from the DVD player or an auxiliary device.
Strong sunlight may interfere with the IR signal and headphone sound operation.
The remote control sends infrared (IR) signals to the roof console IR transceiver. These command signals are converted and sent to the DVD player through the wire harness.
Parental control will pause DVD playback, mute the audio, and display "Parental Control On" with an otherwise blank display screen when turned on. The driver may press the RSE button on the radio/DVD player to initiate or cancel parental control.
(SI Document ID# 1273403)
Important: Review the system operation in order to familiarize yourself with the system functions. Refer to Radio/Audio System Description and Operation in the Entertainment subsection of the Accessories section of the 2004 Saturn VUE Service Manual, Vol. 2 (SI Document ID# 1273595).
Visual/Physical Inspection
Intermittent Conditions
Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections in the Wiring Systems subsection of the Body section of the 2004 Saturn VUE Service Manual, Vol. 2 (SI Document ID# 897940).
Symptom List
Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:
(SI Document ID# 1511696)
Schematic Reference: Video System Schematics
(SI Document ID# 1520353)
Diagnostic System Check - Entertainment System
Always perform the Diagnostic System Check - Entertainment System before proceeding with these diagnostic procedures. Refer to Diagnostic System Check - Entertainment System in the Entertainment subsection of the Accessories section of the 2004 Saturn VUE Service Manual, Vol. 2 (SI Document ID# 1273598).
Video Entertainment System Inoperative
Important: The following information lists the most probable cause of the concern to the least probable cause, followed by the appropriate test for the condition. If the list leads to the replacement of a component, always inspect for a poor connection before proceeding with the replacement. Refer to Testing for Intermittent Conditions and Poor Connections in the Wiring Systems subsection of the Body section of the 2004 Saturn VUE Service Manual, Vol. 2 (SI Document ID# 897940).
(SI Document ID# 1511693)
Video Entertainment System Wireless Headphone Inoperative
Adjust the affected headphone audio to an audible level.
Install new batteries in the affected wireless headphone.
Test for any AC voltage between the left or right audio signal circuits and the audio return signal circuit at the overhead console connector. If no AC voltage is present, check for opens, shorts to battery positive, or shorts to ground on audio output circuits from the radio. Refer to Testing for Intermittent Conditions and Poor Connections in the Wiring Systems subsection of the Body section of the 2004 Saturn VUE Service Manual, Vol. 2 (SI Document ID# 897940). If there is no AC voltage, and no opens or shorts are found, replace the radio. Refer to Radio Replacement in the Entertainment subsection of the Accessories section of the 2004 Saturn VUE Service Manual, Vol. 2 (SI Document ID# 1304231).
Replace overhead console. Refer to Overhead Console - VES Replacement in the Entertainment subsection of the Accessories section of the 2004 Saturn VUE Service Manual, Vol. 2 (SI Document ID# 1339664).
(SI Document ID# 1520354)
Video Display is Poor or Blank
(SI Document ID# 1511699)
Video Entertainment System Remote Control Inoperative
Install new batteries in the remote.
Test the Bus Data from Display circuit from the radio for a short to ground. Refer to Testing for Intermittent Conditions and Poor Connections in the Wiring Systems subsection of the Body section of the 2004 Saturn VUE Service Manual, Vol. 2 (SI Document ID# 897940).
(SI Document ID# 1520356)
Auxiliary Video Display is Poor or Blank
(SI Document ID# 1339664)
Notice: Use the correct fastener in the correct location. Replacement fasteners must be the correct part number for that application. Fasteners requiring replacement or fasteners requiring the use of thread locking compound or sealant are identified in the service procedure. Do not use paints, lubricants, or corrosion inhibitors on fasteners or fastener joint surfaces unless specified. These coatings affect fastener torque and joint clamping force and may damage the fastener. Use the correct tightening sequence and specifications when installing fasteners in order to avoid damage to parts and systems.
Tighten Tighten the fasteners to 2 N·m (18 lb in).
(SI Document ID# 1273445)
Important: After replacing the U32 (DVD) radio, perform both the radio setup and reprogram vehicle identification number (VIN) under the Special Functions menu in the scan tool. For US8 and US9 radios, only the radio setup needs to be performed after radio replacement.
Complete the following procedure, using a scan tool, in order to properly set up communication:
Important: The radio set up will configure the radio amplifier and internal equalization settings.
To receive credit for these repairs during the warranty coverage period, submit a claim through the Saturn Dealer System for any of the following:
Labor Operation
Description
R5520
Video Cassette/DVD Player - Replace
R5540
Console, Rear Overhead - Replace
R5570
Accessories - Replace (Includes Remote Control, Headphones)