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Pop/Rattle Noise from Front of Vehicle During Suspension Movement (Clean Components, Apply Retaining Compound, and Install New Nuts)

Subject:Pop/Rattle Noise from Front of Vehicle During Suspension Movement (Clean Components, Apply Retaining Compound, and Install New Nuts)

Models:2004 Saturn VUE Vehicles
with 3.5L V-6 Engine (VIN 4 - RPO L66)
Built Up To and Including VIN Breakpoint 4S837201

Attention: Fixed Operations Manager and Technician


Condition

Some customers may comment on a pop or rattle noise from the front end of the vehicle during significant suspension movement.

Cause

This condition may be caused by the front control arm bushing sleeve rotating on the control arm stud.

Correction

Verify the concern. If condition is present, clean components, apply retaining compound and install new nuts. Refer to service procedure in this bulletin.

Service Procedure

  1. Verify concern using Chassis Ear ( SA9217NE or J39570 ) or equivalent.
  2. Raise and support the vehicle. Refer to "Lifting and Jacking the Vehicle" (Document ID #995301) in the General Information section of the 2004 Saturn VUE Service Manual, Vol. 1.
  3. Remove front tire and wheel assemblies (both sides). Refer to "Tire and Wheel Removal and Installation" (Document ID #1219741) in the Suspension section of the 2004 Saturn VUE Service Manual, Vol. 1.

  4. Object Number: 932898  Size: SH
  5. Remove the lower control arm rear bushing nut. Discard nut.

  6. Object Number: 1429911  Size: SH
  7. Remove the control arm-to-frame rear bolts and nuts. Discard the bolts and nuts.

  8. Object Number: 1429919  Size: SH
  9. Slide the rear bushing towards the rear of the vehicle so that a gap is visible between the bushing and the shoulder of the control arm stud.
  10. Caution: Approved safety glasses and gloves should be worn when performing the following steps to reduce the chance of personal injury.

    Important: If all components are not completely clean and dry before reassembly, the inner sleeve of bushing will rotate on the control arm stud during suspension movement, and a pop or rattle noise condition will still be present.

  11. Use Saturn® Brake & Choke Cleaner, P/N 21007432 (in Canada, P/N 88901247) or GM Brake Cleaner, P/N 12378392 (in Canada, P/N 88901247), and a shop cloth to wipe the surface clean where the inner sleeve of the bushing and the shoulder of the stud contact each other.
  12. On the nut side of the bushing, clean the threads on the stud and the end of the bushing inner sleeve where it contacts the retaining nut, using the same method in Step 7.
  13. Caution: Wear safety glasses when using compressed air in order to prevent eye injury.

  14. Spray all of the areas again with Saturn® Brake & Choke Cleaner and dry completely with compressed air.
  15. Slide the rear bushing back into position.
  16. Notice: Use the correct fastener in the correct location. Replacement fasteners must be the correct part number for that application. Fasteners requiring replacement or fasteners requiring the use of thread locking compound or sealant are identified in the service procedure. Do not use paints, lubricants, or corrosion inhibitors on fasteners or fastener joint surfaces unless specified. These coatings affect fastener torque and joint clamping force and may damage the fastener. Use the correct tightening sequence and specifications when installing fasteners in order to avoid damage to parts and systems.

  17. Install new control arm-to-frame rear bolts, P/N 11509671, and nuts, P/N 11516078.
  18. Tighten
    Tighten control arm-to-frame rear bolts and nuts to 70 N·m (52 ft-lbs).

    Important: Do not install lower control arm rear bushing nuts at this time. The rear bushing nuts should not be installed until vehicle is at normal ride height. Installing lower control arm rear bushing nuts prior to lowering vehicle to normal ride height may cause premature failure of bushing.

  19. Perform Steps 4 through 11 on opposite side of vehicle before proceeding to next step.
  20. Install the wheel and tire assemblies (both sides). Refer to "Tire and Wheel Removal and Installation" (Document ID #1219741) in the Suspension section of the 2004 Saturn VUE Service Manual, Vol. 1.
  21. Lower the vehicle.

  22. Object Number: 1429947  Size: SH
  23. Apply Loctite™ 620 Retaining Compound, or equivalent, on the threads as well as the face of the nut that contacts the rear bushing’s inner sleeve.

  24. Object Number: 1429943  Size: SH

    Important: Vehicle must be lowered with all wheels on the ground when installing and tightening lower control arm bushing nut.

    Important: If the crowfoot is not at 90° to the torque wrench, the torque value will not be correct, and the inner sleeve of bushing may still exhibit a noise condition.

  25. Install new lower control arm bushing nut, P/N 11516382. Tighten to specification using a torque wrench and a 21 mm crowfoot at 90° to the torque wrench.
  26. Tighten
    Tighten lower control arm bushing nut to 127 N·m (93 ft-lbs)

  27. Allow one hour of retaining compound (thread-locker) cure time before validating the repair.

Parts Information

Part Number

Description

Qty

12378392

21007432

(in Canada, 88901247)

Brake & Choke Cleaner

1 can per repair

11516382

Nuts

2

11509671

Bolts

4

11516078

Nuts

4

N/A

*Loctite™ 620 Retaining Compound (or equivalent)

10 mL

*To order, call Loctite Corporation 1-800-562-8483 (or in Canada, 1-800-263-5043).

Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for E9403 (Lower Control Arm - Bushing Spindles).