Warranty Repairs - Component Exchanges
In the interest of customer satisfaction, Saturn may offer exchange service on some vehicle components. This service is intended to reduce the amount of time your vehicle is not available for use due to repairs. Components used in exchange are service replacement parts which may be new, remanufactured, reconditioned, or repaired, depending on the component involved.
All exchange components used meet Saturn standards and are warranted the same as new components. Examples of the types of components that might be serviced in this fashion include: transaxle assemblies, instrument cluster assemblies, radios, compact disc players, tape players, batteries, and electronic control modules.
Warranty Repairs - Recycled Material
Environmental Protection Agency (EPA) guidelines support the capture, purification, and reuse of automotive air conditioning refrigerant gases. As a result, any repairs Saturn may make to the sealed portion of your air conditioning system, if equipped, may involve the installation of purified reclaimed refrigerant.
After-Manufacture "Rustproofing"
Your vehicle was designed and built to resist corrosion. Application of additional rust-inhibiting materials is neither necessary nor required under the Sheet Metal Coverage. Saturn makes no recommendations concerning the usefulness or value of such products.
Application of after-manufacture rustproofing products may create an environment which reduces the corrosion resistance built into your vehicle. Repairs to correct damage caused by such applications are not covered under your New Vehicle Limited Warranty.
Paint, Trim, and Appearance Items
Defects in paint, trim, upholstery, or other appearance items are normally corrected during new vehicle inspection or during pre-delivery inspection. If you find any paint or appearance concerns, advise your retailer as soon as possible. Deterioration due to use and exposure is not covered by the warranty. Your owner manual has instructions regarding the care of these items.
Vehicle Operation and Care
Considering the investment you have made in your Saturn, we know you will want to operate and maintain it properly. We urge you to follow the maintenance instructions in your owner manual.
If you have questions on how to keep your vehicle in good working condition, see your Saturn retailer, the place many customers choose to have their maintenance work done. You can rely on your Saturn retailer to use the proper parts and repair practices.
Maintenance and Warranty Service Records
Retain receipts covering performance of regular maintenance. Repairs required due to damage resulting from lack of maintenance are not covered by your warranty. Receipts can be very important if a question arises as to whether a malfunction is caused by lack of maintenance or a defect in material or workmanship.
A "Maintenance Record" is provided in the maintenance schedule section of the owner manual for recording services performed.
The servicing retailer can provide a copy of any warranty repairs for your records.
Chemical Paint Spotting
Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and adhere to painted surfaces on your vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and/or small irregular dark spots etched into the paint surface.
Although no defect in the factory applied paint causes this, Saturn will repair, at no charge to the owner, the painted surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles of purchase, whichever comes first.
Warranty Coverage - Extensions
Time Extensions: The New Vehicle Limited Warranty will be extended one day for each day beyond the first 24 hour period in which your vehicle is at an authorized retail facility for warranty service. You may be asked to show the customer service orders to verify the period of time the warranty is to be extended. Your extension rights may vary depending on state law.Mileage Extensions: Prior to delivery, some mileage is put on your vehicle during testing at the assembly plant, during shipping, and while at the retail facility. For eligible vehicles, this mileage will be added to the mileage limits of the warranty ensuring that you receive full benefit of the coverage. Mileage extension eligibility:
| • | Applies only to new vehicles held exclusively in new vehicle inventory. |
| • | Does not apply to used vehicles, Saturn-owned vehicles, retailer owned used vehicles, or retailer demonstrator vehicles. |
| • | Does not apply to vehicles with more than 1,000 miles on the odometer even though the vehicle may not have been registered for license plates. |
Touring Owner Service - Outside Continental United States, Alaska, Hawaii, or Canada
If you are touring outside the Continental United States, Alaska, Hawaii, or Canada, and repairs are needed, it is suggested that the necessary repairs be performed at your expense. Once you return to the Continental United States, Alaska, or Hawaii, you should provide your retailer with a statement of circumstances, the original repair order, and any paid receipts indicating the work performed and parts replaced for reimbursement consideration.
Important: Repairs made necessary by the use of improper or dirty fuels and lubricants are not covered under warranty. See your owner manual for additional information on fuel requirements when operating in foreign countries.
Original Equipment Alterations
This warranty does not cover any damage or failure resulting from modification or alteration to the vehicle's original equipment as manufactured or assembled by Saturn except for Retailer Installed Regular Production Option (RPO) equipment such as a Delco radio, cruise control, etc. and Saturn approved retailer installed accessory packages as identified in the Saturn parts and accessories manuals. Examples of the types of alterations that would not be covered include, but are not limited to, the installation of any non-Saturn part or accessory, or the cutting, welding, or disconnecting of the vehicle's original equipment parts and components.
Important: Retailer installed Saturn parts and accessories not available as regular production options may be covered under separate warranties. Consult your retailer for details.
Pre-Delivery Service
Defects in the mechanical, electrical, sheet metal, paint, trim, and other components of your vehicle may occur at the factory or while it is being transported to the retailer. Normally, any defects occurring during assembly are identified and corrected at the factory during the inspection process. In addition, retailers inspect each vehicle before delivery. They repair any uncorrected factory defects and any transit damage detected before the vehicle is delivered to you.
Any defects still present at the time the vehicle is delivered to you are covered by the warranty. If you find any defects, advise your retailer without delay. For further details concerning any repairs which the retailer may have made prior to you taking delivery of your vehicle, ask your retailer.
Production Changes
Saturn and Saturn retailers reserve the right to make changes in vehicles built and/or sold by them at any time without incurring any obligation to make the same or similar changes on vehicles previously built and/or sold by them.
