Subject: | Importance of Using J 39637 - Wiper Removal Tool When Removing or Replacing Wiper Arms |
Models: | 2003-2007 Saturn ION |
Attention: | This bulletin is intended to emphasize the importance of using the essential J 39637 - Wiper Arm Removal Tool whenever the wiper arm(s) are removed. Wiper arms are removed for not only replacement but also to service other surrounding parts such as a wiper motor, windshield, or plastic cowl panel. If your dealership does not have this tool in inventory, please contact SPX/Kent Moore at 1-800-GM-TOOLS to order a replacement. |
Important: Since this essential tool may not have been used for previous repairs and some affected vehicles may be beyond warranty coverage, it is important to check warranty history for any prior claims that may have involved the removal of the wiper arms. If such a claim is identified and the wiper transmission assembly must now be replaced, the related claim should be evaluated for possible goodwill consideration.
It has come to the attention of Saturn Service that some technicians may not be using the J 39637 when removing wiper arms. This tool was created to remove wiper arms without applying excessive force to the wiper transmission assembly. Attempting to pry or otherwise dislodge the wiper arm from the splined pivot shaft may put undesirable strain on the wiper transmission and crack the wiper pivot shaft housing causing permanent damage. Please follow the procedure below to properly service the wiper arms.
Notice: Attempting to pry or otherwise dislodge the wiper arm from the splined pivot shaft may put undesirable strain on the wiper transmission causing permanent damage.
Tighten:
Tighten the nut to 25 N·m (18 lb ft).
The Wiper Arm Removal Tool J 39637 is available from SPX/Kent-Moore at 1-800-GM-TOOLS.