Front Side Door Lock Cylinder is Missing or Does Not Sit Flush to the Outer Door Panel (Replace Front Side Door Lock Cylinder Retainer)
| Subject: | Front Side Door Lock Cylinder is Missing or Does Not Sit Flush to the Outer Door Panel (Replace Front Side Door Lock Cylinder Retainer) |
| Models: | 2003 Saturn ION Vehicles |
| Built Up To and Including VIN Breakpoint 3Z162616 |
| Attention: | Technician |
Condition
Some customers may comment that one or both front side door lock cylinders are either missing (fallen into the door structure) or not sitting flush to the exterior door panel.
Cause
The front side door lock cylinder retainer installed in production may not have the proper retaining features (barbs) added to the legs of the lock cylinder retainer. This can result in the lock cylinder retainer becoming partially or fully dislodged from the cylinder, allowing the cylinder to move. The amount of movement depends on how far the lock cylinder retainer is dislodged from the cylinder.
Correction
Remove and discard original lock cylinder retainer and replace with service part, P/N 20650005. Refer to "Door Lock Cylinder Replacement" procedure in the Doors subsection of the Body and Accessories section of the 2003 Saturn ION Service Manual, Vol. 3.
Parts Information
Part Number | Description |
|---|---|
20650005 | Retainer - Front Side Door Lock |
Claim Information
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for one or both of the following, as applicable:
Labor Operation | Description |
|---|---|
B4180 | RIGHT Cylinder, Front Door Lock - R&R or Replace |
B4181 | LEFT Cylinder, Front Door Lock - R&R or Replace |
