Security While You Travel
1-800-ROADSIDE (1-800-762-3743)
As the proud owner of a new Pontiac vehicle, you are automatically enrolled
in the Pontiac Roadside Assistance program. This value-added service is intended to
provide you with peace of mind as you drive in the city or travel the open road.
Pontiac's Roadside Assistance toll-free number is staffed by a team of technically
trained advisors, who are available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing minor repair information
over the phone or making arrangements to tow your vehicle to the nearest Pontiac dealer.
We will provide the following services for 3 years/36,000 miles
(60 000 km), at no expense to you:
• | Lock-out service (identification required) |
• | Tow to nearest dealership for warranty service |
We have quick, easy access to telephone numbers of the following additional
services depending on your needs:
• | Rental vehicle or taxis |
• | Airports or train stations |
• | Police, fire departments or hospitals |
In many instances, mechanical failures are covered under Pontiac's comprehensive
warranty. However, when other services are utilized, our advisors will explain any
payment obligations you might incur.
For prompt and efficient assistance when calling, please provide the following
information to give the advisor:
• | Telephone number of your location |
• | Vehicle model, year and color |
• | Vehicle Identification Number (VIN) |
• | Vehicle license plate number |
Pontiac reserves the right to limit services or reimbursement to an owner or
driver when, in Pontiac's judgement, the claims become excessive in frequency or type
of occurrence.
While we hope you never have the occasion to use our service, it is added security
while traveling for you and your family. Remember, we're only a phone call away. Pontiac
Roadside Assistance: 1-800-ROADSIDE or 1-800-762-3743, text telephone (TTY) users,
call 1-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Roadside Assistance program accessible
from anywhere in Canada or the United States. Please refer to the Warranty and Owner
Assistance Information book.