Sunroof Water Management - keywords car drip glass leak roof seal seat sunroof wash wet wind

This PI was superseded to update model years. Please discard PIC3609A.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

The purpose of this message is to inform the technician of the sun roof water management system. When the vehicle is exposed to rain or while riding through a car wash, water may enter past the seal and into the sunroof gutter system.

The seal is not designed to be water tight. Its purpose is to reduce wind noise and manage the small amount of water that passes through it. The purpose of the gutter is to manage the small amount of water that may drip past the seal. The customer may notice water dripping from the sunroof seal into the gutter. The technician should not try to eliminate the drippage if it does not enter onto the headliner, seat or carpet.

Note: This is a normal condition.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.