CAMPAIGN: SECONDARY HOOD LATCH SPRING MISSING-INSPECT/REPAIR

Subject: PRODUCT SAFETY CAMPAIGN 90-C-02 HOOD LATCH - SECONDARY LATCH SPRING MISSING

Models Affected: 1992 SUNBIRD

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

DEFECT INVOLVED

General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1992 Pontiac Sunbird model vehicles. The secondary hood latch spring is improperly installed and/or missing on some of these vehicles. This could lead to a condition where the secondary hood latch does not engage the secondary striker.

If the secondary hood latch is not engaged, and the primary hood latch was also not engaged, the hood could unexpectedly open. If this were to occur while the vehicle was in motion, the hood may contact the windshield, reducing the forward vision area of the driver and a vehicle crash could occur without prior warning.

To prevent this condition from occurring, dealers are to inspect the hood latcyl assembly, and where necessary, install a new secondary hood latch spring.

VEHICLES INVOLVED

Involved are certain 1992 Pontiac Sunbird models built within the following VIN breakpoints:

Up To And Year Plant Beginning Including ---- --------- --------- ----------- 1992 Lordstown N7500028 N750254C

NOTE: Not all vehicles within this range are involved in this campaign. Please refer to your dealer listing or check for campaign involvement utilizing the Vehicle Information Service System (VISS). There are an estimated 870 vehicles involved.

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to the involved dealers with the campaign bulletin.

OWNER NOTIFICATION

A DCS message has been sent to all Pontiac dealers with instructions to hold all suspect vehicles until the campaign service procedure has been performed. All suspect vehicles MUST be held at dealers and repaired BEFORE owners take possession of these vehicles. There will be no owner notification from Pontiac.

DEALER CAMPAIGN RESPONSIBILITY

In the unlikely event a vehicle has been sold prior to receiving the DCS message, the owner should be contacted and arrangements made to make the required correction according to instructions contained in this bulletin.

PARTS INFORMATION

Parts required to complete this campaign are to be obtained from General Motors Service Parts Operation (GMSPO). To ensure that these parts are obtained as soon as possible, they should be ordered from GMSPO on a C.I.O. order with no special instruction code, but on advise code (2).

Part Quantity Description Number Per Vehicle ------------------- --------- ----------- Spring, Hood Secondary 22581208 1

SERVICE PROCEDURE

1. Open hood and support using hood support rod.

2. Inspect hood latch for proper installation of the secondary hood latch spring. See figure 1.

3. If the spring is not present, or if it is not installed properly, install a new spring, Part Number 22581208, per steps 4 and 5 below.

4. Place the spring partially into position over the large stud that the secordary latch pivots on. Make sure that the flat end of the spring is resting on the horizontal spring stop. See figure 2.

5. Using a small, flat-blade screwdriver, place the hooked end of the spring into position on the outboard side of the secondary latch. See figure 3.

IMPORTANT: Make sure that the spring is properly seated onto the latch assembly, and that both coils of the spring loop are positioned under the shoulder of the large stud.

6. Install Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL

Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the campaign number, the five digit dealer code of the dealer performing the campaign service, and the date the vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label only on a clean, dry surface of the radiator baffle where it is readily visible. (Additional campaign labels are available on stationery order as Form 7201-709).

CLAIM INFORMATION

A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.

DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:

*Other Failure Labor Labor Labor Operation Code Operation Hours Hours ---------------------- ------- --------- ----- ------ Inspect/Inspect and Install Spring, Hood Secondary 96 V6990 0.2 0.1

* In addition dealerships will receive 0.1 hours credit for dealer adminis- trative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.

FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.

Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.

Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.

RECORDING COMPLETION

Repairs submitted for vehicles not involved in the campaign will not be paid.

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.