ABS CONTROLLER EXCHANGE PROGRAM-SPECIAL PROCEDURE. Pontiac Grand Prix 1991

Subject: ABS CONTROLLER EXCHANGE PROG

Models Affected: 1989-1991 GRAND PRIX AND 1991 GRAND AM MODELS

This bulletin has been revised to add a special procedure for exchanging ABS VI controllers (1991 Grand Am vehicles).

The ABS Controller used in 1989-91 Grand Prix and 1991 Grand Am models are to be serviced by exchange with one of the AC Delco Service Centers listed at the end of this bulletin. The Centers are authorized to pre-exchange by sending an exchange unit to the dealership in advance of receiving a problem unit for repair.

SPECIAL PROCEDURE FOR ABS VI CONTROLLERS (1991 GRAND AM VEHICLES)

In order to obtain the best possible new product information as quickly as possible, a special procedure is required to order an exchange ABS VI controller for 1991 Grand Am vehicles equipped with the new ABS VI system. A Technical Assistance case number will be required before any A/C Delco exchange center will accept an order for an ABS VI con- troller. This requirement for a T.A.S. case number does not apply to orders for exchange units for ABS III controllers used on 1989-91 Grand Prix vehicles.

LOCATING EXCHANGE PARTS

If your local AC Delco repair facility does not have a unit available for pre-exchange, call other shops listed in the bulletin. It is the dealership's responsibility to find a needed exchange unit by first calling the local shop, then the others on the attached list. All shops are authorized to ship to any Pontiac dealer.

AC DELCO EXCHANGE PROCEDURE

1. Remove the antilock brake controller unit requiring repair from the vehicle; complete all red shaded areas of the AC Delco Warranty Repair Claim (ACD-1078A). Send the unit and all five copies of the completed form to the authorized AC Delco Center ALL INFORMATION EXCEPT FOR THE DEALER'S SIGNATURE MUST BE PRINTED LEGIBLY OR TYPED.

IMPORTANT: Nature of Problem, Field #3, is particularly important. To assure accurate diagnosis and repair of the returned unit, also attach a Repair Order copy.

2. The repaired unit will be returned to the dealership with the dealership copy of the AC Delco form, properly completed. In cases where the dealership has received a pre-exchange unit, the completed form will be mailed after return of the inoperative unit to the repair center.

3. A warranty claim is to be submitted for the R&R of the unit. An additional .2 hour administrative allowance will be paid if applied for when components are repaired under warranty by an AC Delco Service Center. This additional time should be entered in the "other labor hours" column of the warranty claim.

4. The dealer copy of the ACD-1078A and the freight receipt or shipping invoice are to be retained in accordance with requirements detailed in the current (Division) Service Policies and Procedures Manual.

TIMELY RETURN OF UNITS FOR REPAIR

Return of units for repair in cases of pre-exchange is critical to the success of the exchange programs. When dealerships don't immediately return cores, it results in local parts shortages.

WARRANTY CLAIM SUBMISSION

Labor Labor Other Labor Sublet Material Operation Hours Hours(1) Towing --------- ----- -------- ----------- 1989-91 Grand Prix H2505 0.4 0.2 * 1991 Grand Am H2505 0.4 0.2 *

(1) Administrative allowance for exchange through AC Delco Centers.

* Shipping charges for core return to repair center.

AC DELCO SERVICE CENTERS

Arizona New York Jimmy's Radio - TV Corp. Model Electronic Inc. 7882 East Grey 321 West Route 59 Scottsdale, AZ 85260 Nanuet, NY 10954 (602) 948-5717 (914) 623-8020 (800) 528-2056 (National) (800) 433-9657 (National)

California United Radio Service Auto Electric Radio 5705 Enterprise Parkway 1841 West Commonwealth Syracuse, NY 13057 Fullerton, CA 92633 (315) 446-5570 (714) 871-7357 (800) 962-0901 (In-State) (800) 321-6970 (In-State) (800) 448-0944 (National) (800) 321-6969 (Out of State) Maryland Speed-O-Tach, Inc. Caton Radio Incorporated 2198 N. Main (214) 380-8944 Walnut Creek, CA 94596 (800) 336-3998 (National) (415) 935-2040 6328 Baltimore National Pk. (800) 442-4491 (In-State) Catonsville, MD 21228 (301) 747-8667 Colorado (800) 443-6709 (National) Downtoxin Radio 2525 West Sixth Avenue North Carolina Denver, CO 80204 Downtown Radio Service (303) 573-6288 2908 Stewart Creek (800) 525-3539 (National) Charlotte, NC 28216 (704) 391-0801 Florida (800) 522-4706 (In-State) TECHNI-CAR Incorporated (800) 537-0116 (Out of State) 5688 West Crenshaw Tampa, FL 33634 Ohio (813) 884-0022 Dayton Speedometer (800) 662-0022 (In-State) 660 North Main Street (800) 822-0022 (Out of state) Dayton, OH 45405 (513) 222-1491 Georgia (800) 543-0719 (In-State) Speedometer Service Company (800) 543-9687 (Out of State) 8471 Roswell Road Atlanta, GA 30338 Electra-Sound Incorporated (404) 998-1666 5260 Commerce Parkway, West (800) 332-1827 (In-State) Parma, OH 44130 (800) 241-2385 (Out of state) (216) 433-9600 (800) 252-4200 (National) Illinois D & B Auto Radio Incorporated Pennsylvania 2140 Corporate Drive R. T. Grim Company Addison, IL 60101 400 Regis Avenue (708) 916-8787 Pittsburgh, PA 15236 (800) 323-4813 (National) (412) 655-1574 (800) 222-5509 (National)

Massachusetts H & R Auto Radio Service Modern Radio of New England 155 York Road 34 Broadway Warminster, PA 18974 Wakefield, MA 01880 (215) 672-3707 (617) 246-2052 (800) 523-6605 (In-State) (800) 848-4001 (Out of State) (800) 492-2074 (Out of State)

Michigan SPECMO Enterprises Texas 3890 W. 11 Mile Rd. Zener Electronics, Inc. Berkley, MI 48072 9434 Old Katy Road - 400 (313) 399-9806 Houston, TX 77055 (800) 545-7911 (Out of State) (713) 932-6360 (800) 992-1092 (National) Minnesota Auto Sound Entronix Virginia 9600 54th Avenue North Southern Autotronics, Inc. Minneapolis, MN 55442 3300 Norfolk Street (612) 559-9654 Richmond, VA 23230 (800) 328-0795 (National) (804) 353-5400 (800) 572-2880 (In-State) Missouri (800) 446-2880 (Out of State) Autronics Auto Specialists 1450 Page Industrial Court Washington St. Louis, MO 63132 Instrument Sales - Service, Inc. (3 1 4) 423-2323 18814 72nd Ave. South (800) 392-1516 (In-State) Kent, WA 98031 (800) 325-1325 (Out of State) (206) 251-9092 (800) 444-7976 (National) New Jersey Eastern Electronics Inc. Texas 180 Essex Street Speedometer Service Inc. Hackensack, NJ 07601 3227 Skylane Drive (201) 342-3945 Carrollton, TX 75006 (800) 221-2138 (Out of State) (214) 380-8944 (800) 336-3998 (National)

Tennessee Rickwood Radio Service 1830 Airlane Drive Nashville, TN 37210 (615) 889-3270 (800) 423-4142

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.