DEFECTIVE PARTS INSTALLED ON VEHICLES OTHER THAN PONTIACS

Subject: DEFECTIVE SERVICE PARTS INSTALLED BY DEALER ON GM VEHICLES THAT ARE NOT PONTIACS

This bulletin is to clarify bulletin 89-WA-3A issued 5189.

GM vehicles that are not Pontiac but have defective parts are to be submitted using Type "B" claim with the Labor Operation T9000. The appropriate failure code and labor for the operation performed, per the Labor Time Guide, should be used.

EXAMPLE:

RO# Date Vehicle-ID-Number Mileage VIN Check Serv Adv In ------ ----- ----------------- ------- --- ----- ---- --- -- 123457 03/26 1G1JC1K17J7649640 72222

Ln Typ Cnt Faildpt Totlpts FC Labop Lhrs Ohrs NetAmt Linetot Lac Tec# --- -- -- ------- ------ -- ----- --- --- ------ ------ --- ---- /01 B 1 12365788 34.88 2T T9000 2.0 94.88 22W

**********************ZONE AUTHORIZATION IS REQUIRED******************

Non-DCS dealers should submit these claims on a Warranty Claims Document (7201-726)

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.