As the owner of a new Pontiac vehicle, you are automatically enrolled in the
Pontiac Roadside Assistance program. This value-added service is intended to provide
you with peace of mind as you drive in the city or travel the open road. Contact Pontiac's
Roadside Assistance toll-free at 1-800-ROADSIDE (762-3743)
. Roadside Assistance Representatives are available 24 hours a day,
365 days a year.
We will provide the following services during the Bumper-to-Bumper warranty
period, at no expense to you:
| • | Fuel Delivery:
Delivery of enough fuel ($5
maximum) for the customer to get to the nearest service station. |
| • | Emergency Tow: Tow to the nearest dealership
for warranty service or in the event of a vehicle-disabling accident. Assistance when
the vehicle is mired in sand, mud or snow. |
| • | Flat Tire Change: Installation of a spare
tire will be covered at no charge. (The customer is responsible for the repair or
replacement of the tire if not covered by a warrantable failure.) |
| • | Jump Start: No-start occurrences which require
a battery jump start will be covered at no charge. |
In many instances, mechanical failures are covered under Pontiac's Bumper-to-Bumper
warranty. However, when other services are utilized, our Roadside Assistance Representatives
will explain any payment obligations you might incur.
For prompt and efficient assistance when calling, please provide the following
to the Roadside Assistance Representative:
| • | Your name, home address, and home telephone number |
| • | Telephone number of your location |
| • | Location of the vehicle |
| • | Model, year, color, and license plate number |
| • | Mileage, Vehicle Identification Number (VIN), and delivery date of the
vehicle |
| • | Description of the problem |
While we hope you never have the occasion to use our service, it is added security
while traveling for you and your family. Remember, we are only a phone call away.
Pontiac Roadside Assistance: 1-800-ROADSIDE (762-3743)
,
text telephone (TTY) users, call 1-888-889-2438
.
Pontiac reserves the right to limit services or reimbursement to an owner or
driver when, in Pontiac's judgement, the claims become excessive in frequency or type
of occurrence.
Roadside Assistance is not part of or included in the coverage provided by the
New Vehicle Limited Warranty. Pontiac reserves the right to make any changes or discontinue
the Roadside Assistance program at any time without notification.
