SIR DERM EXCHANGE PROGRAM AC DELCO EXCHANGE PROCEDURE. Pontiac Firebird 1991

Subject: SIR-DERM EXCHANGE

Models Affected: 1990-1993 FIREBIRD MODELS 1992-1993 BONNEVILLE MODELS

THIS BULLETIN CANCELS AND REPLACES BULLETIN 92-10-SA ISSUED 9/91. PLEASE DISCARD BULLETIN 92-lO-5A. THIS BULLETIN HAS BEEN REVISED TO INCLUDE THE 1993 MODEL YEAR FOR FIREBIRD AND TO UPDATE THE DELCO SERVICE CENTERS' LISTING.

Supplemental Inflatable Restraint DERMS used in the above models are to be serviced by exchange with one of the AC Delco Service Centers listed at the end of this bulletin. The Centers are authorized to pre-exchange by sending an exchange unit to the dealership in advance of receiving a problem unit for repair.

The only cases in which a dealer should order a DERM through GMSPO is when the DERM is missing or physically damaged.

LOCATING EXCHANGE PARTS

If your local AC Delco repair facility does not have a unit available for pre-exchange, call other shops listed in the bulletin. As independent businesses, the shops may not refer a dealership to another shop for service when an exchange unit is not available. It is the dealership's responsibility to find a needed exchange unit by calling first the local shop, then others on the list.

All shops are authorized to ship to any PONTIAC dealer.

AC DELCO EXCHANGE PROCEDURE

1. Remove the DERM unit requiring repair from the vehicle; complete all red shaded areas of the AC Delco Warranty Repair Claim (ACD-1078A). Send the unit and all five copies of the completed form to the authorized AC Delco Center chosen from Table 1, or from SD-2. ALL INFORMATION EXCEPT FOR THE DEALER'S SIGNATURE MUST BE PRINTED LEGIBLY OR TYPED.

IMPORTANT: Nature of Problem, Field #3, is particularly important. To assure accurate diagnosis and repair of the returned unit, also attach a Repair order copy.

2. The repaired unit will be returned to the dealership with the dealership copy of the AC Delco form, properly completed. In cases where the dealership has received a pre-exchange unit, the completed form will be mailed after return of the inoperative unit to the repair center.

3. A warranty claim is to be submitted for the R&R of the unit. An additional .2 hour administrative allowance will be paid if applied for when components are repaired under warranty by an AC Delco Service Center. This additional time should be entered in the "other labor hours" column of the PONTIAC warranty claim.

4. The dealer copy of the ACD-1078A and the freight receipt or shipping invoice are to be retained in accordance with requirements detailed in the current (Division) Service Policies and Procedures Manual.

TIMELY RETURN OF UNITS FOR REPAIR

Return of units for repair in cases of pre-exchange is critical to the success of the exchange programs. When dealerships do not immediately return cores, it results in local parts shortages. If dealerships are delinquent on core returns, AC Delco will contact PONTIAC for action by, Warranty Administration.

WARRANTY CLAIM SUBMISSION

Labor Labor Other Labor Sublet Material Models Operation Hours Hours (1) Towing -----------------------------------------------------------------

1990-93 F C8815 .4 .2 * (Firebird)

1992-93 H C8815 .7 .2

(1) Administrative allowance for exchange through AC Delco Centers.

*Shipping charges for core return to repair center.

AC DELCO SERVICE CENTERS

Arizona Massachusetts Jimmy's Radio & Stereo Modern Radio Shop 3839 N. 16th Street 34 Broadway Phoenix, AZ 85016 Wakefield, MA 01880 (602) 264-1379 (617) 246-2052 (800) 227-7234 (National) (800) 848-4001 (National)

California Michigan Auto Electric Radio SPECMO Enterprises 1841 West Commonwealth 2850 W. 11 Mile Rd. Fullerton, CA 92633 Berkley, MI 48072 (714) 871-7357 (313) 399-7778 (800) 321-6970 (National) (800) 545-7911 (National)

Speed-O-Tach, Inc. Minnesota 2198 N. Main Auto Sound Entronix Walnut Creek, CA 94596 9600 54th Avenue North (415) 935-2040 Plymouth, MN 55442 (800) 442-4491 (National) (612) 559-9654 (800) 328-0795 (National) Colorado Downtown Radio 2525 West Sixth Avenue Missouri Denver, CO 80204 Autronics Auto Spec. (303) 573-6288 1450 Page Industrial Ct. (800) 373-3539 (National) St. Louis, MO 63132 (314) 423-2323 Florida (800) 392-1516 (In-State) TECHNI-CAR Incorporated (800) 325-1325 (National) 450 Gim Gong Rd. Oldsmar, FL 34677 New Jersey (813) 855-0022 Eastern Electric Inc. (800) 886-0022 (National) 180 Essex Street Hackensack, NJ 07601 (201) 342-3945 Georgia (800) 221-2138 (National) Speedometer Service Company 8471 Roswell Road New York Atlanta, GA 30350 Model Electronic Inc. (404) 998-1666 321 West Route 59 (800) 332-1827 (In-State) Nanuet, NY 10954 (800) 241-2385 (National) (914) 623-8020 (800) 433-9657 (National) Illinois D & B Auto Radio Inc. 2140 Corporate Dr. United Radio Service Addison, IL 60101 5705 Enterprise Pkwy. (708) 916-8787 E. Syracuse, NY 13057 (800) 323-4813 (National) (315) 446-5570 (800) 448-0944 (National) Maryland Caton Radio Inc. 6328 Baltimore National Pk. Catonsville, MD 21228 (301) 747-8667 (800) 443-6709 (National)

North Carolina Zener Electronics Downtown Radio Service 9434 Old Katy Road - 400 2908 Stewart Creek Houston, TX 77055 Charlotte, NC 28216 (713) 932-6360 (704) 391-0801 (800) 992-1092 (National) (800) 537-0116 (National) Virginia Ohio Southern Autotronics DSS, Inc. 3300 Norfolk Street 7476 Webster St. Richmond, VA 23230 Dayton, OH 45414 (804) 353-5400 (513) 222-1491 (800) 572-2880 (In-State) (800) 543-9687 (National) (800) 446-2880 (National)

Washington Electra-Sound Inc. Instrument Sales- 5260 Commerce Parkway, West Service Inc. Parma, OH 44130 18814 72nd Ave. So. (216) 433-9600 Kent, WA 98031 (800) 252-4200 (National) (206) 251-9092 (800) 444-7976 (National) Pennsylvania R. T. Grim Co. 400 Regis Ave. Pittsburgh, PA 15236 (412) 655-1574 (800) 222-5509 (National)

H & R Radio Service 155 York Road Warminster, PA 18974 (2 15) 672-3707 (800) 523-6605 (National)

Tennessee Rickwood Radio Service 1830 Airlane Drive Nashville, TN 37210 (615) 889-3270 (800) 423-4142 (National)

Texas Speedometer Service Inc. 3227 Skylane Drive Carrollton, TX 75006 (214) 380-8944 (800) 336-3998 (National)

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.