Step | Action | Value(s) | Yes | No |
|---|---|---|---|---|
Schematic Reference: OnStar Schematics Connector End View Reference: Entertainment/Communication Connector End Views | ||||
1 | Did you perform the Diagnostic System Check - Vehicle? | -- | Go to Step 2 | |
2 |
Important: Contact the OnStar® Call Center first before pressing the emergency button in order to notify them of the test.
Are all buttons inoperative? | -- | Go to Step 4 | Go to Step 3 |
3 | Are any buttons intermittent or inoperative? | -- | Go to Step 7 | Go to Testing for Intermittent Conditions and Poor Connections |
4 |
Does the voltage measure greater than the specified value? | 9 V | Go to Step 6 | Go to Step 5 |
5 | Test the keypad supply voltage circuit for an open or short. Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 8 |
6 | Test the keypad signal circuit for an open or short . Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 9 |
7 | Inspect for poor connections at the harness connector of the OnStar® button assembly. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 9 |
8 | Inspect for poor connections at the harness connector of the vehicle communication interface module (VCIM). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 10 |
9 | Replace the OnStar® button assembly. Refer to OnStar Button Assembly Replacement . Did you complete the replacement? | -- | Go to Step 11 | -- |
10 | Replace the VCIM. Refer to Control Module References for replacement, setup, and programming. Did you complete the replacement? | -- | Go to Step 11 | -- |
11 | Operate the system in order to verify the repair. Did you correct the condition? | -- | System OK | Go to Step 2 |
