GM Service Manual Online
For 1990-2009 cars only

CD Cannot Be Inserted Into CD Player Or Ejected (Reset Radio)

Subject:CD Cannot Be Inserted Into CD Player or Ejected (Reset Radio)

Models:2002 Chevrolet Cavalier, Impala, Malibu, Monte Carlo, Venture
2002 Oldsmobile Alero, Intrigue, Silhouette
2002 Pontiac Montana



Condition

Some customers may comment that they cannot insert a CD into, or eject a CD from, the CD player portion of the radio. In addition, some customers may comment that this condition occurred after battery power had been lost and then restored.

Cause

A momentary voltage surge when restoring battery power may have caused the radio to lose its ability to identify the presence of the CD hardware.

Correction

To reset the radio, remove the fuse that supplies power to the audio system for a minimum of 30 seconds, then reinstall it.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

N1720

Fuse, Replace

0.2 hr