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For 1990-2009 cars only

Creak In Rear Of Vehicle (Install Rivets)

Subject:Creak In Rear Of Vehicle (Install Rivets)

Models:2001-2002 Chevrolet Venture
2001-2002 Oldsmobile Silhouette
2001-2002 Pontiac Montana



This bulletin is being revised to update the Parts Information. Please discard Corporate Bulletin Number 01-08-66-009 (Section 08 - Body and Accessories).


Condition

Some customers may comment about a creak from the left rear when going over slow bumps such as entering a driveway. This creak may also be heard on hard acceleration and when braking.

Correction

  1. Remove the rear liftgate sill plate by pulling it from the floor of the vehicle.

  2. Object Number: 820698  Size: MF
  3. Center punch the floor pan on both the right and left side. Refer to the illustration above for hole locations.
  4. Drill four 6.35 mm (¼ in) holes each for the right and left sides.
  5. Remove any sheet metal shavings.
  6. Touch-up the drilled holes as necessary using the information found in the applicable Service Manual and GM Refinish Material Booklet #4901M-D-2004 (English) or #4901M-D-F2004 (French).
  7. Install the rivets.
  8. Reinstall the rear liftgate sill plate.

Parts Information

Part Number

Description

10278936

Rivet

Parts are currently available from GMSPO.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

C4540

Sill Plate - R&R or Replace

0.5 hr