Did you review the Radio/Audio System Operation and perform the necessary inspections?

Go To Step 2

Go to Symptoms - Entertainment

Verify that the radio has no sound and no display.

Does the radio operate normally?

Go to Testing for Intermittent Conditions and Poor Connections

Go to Step 3

1. Disconnect the radio connector. Refer to Radio Replacement for access.
2. Turn the ignition switch to the ON position, with the engine OFF.
3. Connect a test light between cavity B2 and a good ground.

Does the test light illuminate?

Go to Step 4

Go to Step 7

Test for an open condition between cavity A12 of the radio connector and ground.

Is there continuity in the BLK wire?

Go to Step 5

Go to Step 8

Connect a test light between cavity B1 and a good ground.

Does the test light illuminate?

Go to Step 9

Go to Step 6

Repair the open in the WHT wire of the radio memory/power supply voltage circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

Go to Step 10

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Repair the open in the WHT/BLK wire of the radio supply voltage circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

Go to Step 10

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Repair the open condition in the BLK wire of the radio ground circuit. Refer to Wiring Repairs in Wiring Systems.

Did you complete the repair?

Go to Step 10

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Replace the radio. Refer to Radio Replacement .

Did you complete the replacement?

Go to Step 10

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Operate the system in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 3