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CMVSS Noncompliance - Generator Low Voltage Indicator Light PCM Reflash

Subject:01029B -- Generator Low Voltage Indicator Light PCM - Reflash

Models:Certain 2000 Chevrolet Cavalier; Pontiac Sunfire, Grand Am; and Oldsmobile Alero
Equipped with 2.2L (RPO LN2 - VIN Code 4) or 2.4L (RPO LD9 - VIN Code T) Engine



This bulletin is being revised to add a new calibration part number for the 2.2L (LN2) Chevrolet Cavalier with Compressed Natural Gas option (RPO KL6). This bulletin revision will only be available electronically SI2000. Please discard CMVSS Noncompliance Bulletin Number 01029A, dated June, 2001.


Condition

General Motors has decided that certain 2000 Chevrolet Cavalier; Pontiac Sunfire, Grand Am; and Oldsmobile Alero model vehicles equipped with 2.2L L4 (RPO LN2 - VIN Code 4) or 2.4L L4 (RPO LD9 - VIN Code T) engine fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 101, "Location and Identification of Controls and Displays." These vehicles may exhibit a condition in which the "Generator Low Voltage" indicator light will not illuminate under low voltage conditions. If the battery voltage drops low enough, the engine will eventually stop running or fail to start.

Correction

Dealers are to reflash the vehicle PCM with new calibration software.

Vehicles Involved

Important: VEHICLES PREVIOUSLY REPAIRED UNDER WARRANTY HAVE BEEN EXCLUDED FROM THIS CAMPAIGN.

Involved are certain 2000 Chevrolet Cavalier; Pontiac Sunfire, Grand Am; and Oldsmobile Alero model vehicles equipped with 2.2L L4 (RPO LN2 - VIN Code 4) or a 2.4L L4 (RPO LD9 - VIN Code T) engine and built within these VIN breakpoints:

Year

Division

Model

Plant

From

Through

2000

Chevrolet

Cavalier

Lordstown

Y7100001

Y7459760

2000

Chevrolet

Cavalier

Ramos

YS100001

YS252491

2000

Chevrolet

Cavalier

Genasys

YB900001

YB904761

2000

Pontiac

Sunfire

Lordstown

Y7100003

Y7459754

2000

Pontiac

Sunfire

Ramos

YS100011

YS252475

2000

Pontiac

Sunfire

Genasys

YB200001

YB203598

2000

Pontiac

Grand Am

Lansing C

YC500001

YC564826

2000

Pontiac

Grand Am

Lansing M

YM700020

YM876693

2000

Oldsmobile

Alero

Lansing C

YC000002

YC427893

Important: Dealers should confirm vehicle eligibility through GM Access Screen (Canada only) before beginning campaign repairs. [Not all vehicles within the above breakpoints may be involved.]

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.

Parts Information

A new flash program has been released to address the above-mentioned condition. Most of the calibrations for the carlines and years affected by this campaign are included and available from GM Service Operations beginning with the TIS 2000 # 12 CD-ROM release of June 21, 2000. The Compressed Natural Gas (RPO KL6) 2.2L (LN2) Chevrolet Cavalier calibration is available with GM Access via satellite update on Service Programming System (SPS) version 7.5 and will be distributed on TIS 2000 disk release #8. The following tracking table shows the individual carline calibration update number.

Model Year

Carline

Engine

Emissions

Calibration Number

CD ROM Number

Release Date

2000

J (C/P)

LD9

5 Spd Man Fed stl tnk

12205993

12

6/21/00

2000

J (C/P)

LD9

5 Spd Man Cal LEV stl tnk

12206003

12

6/21/00

2000

J (C/P)

LD9

5 Spd Man Fed plst tnk

12206073

12

6/21/00

2000

J (C/P)

LD9

5 Spd Man Cal plst tnk

12206083

12

6/21/00

2000

J (C/P)

LD9

5 Spd Man Unld Ex plst tnk

12206093

12

6/21/00

2000

J (C/P)

LD9

5 Spd Man Ld Exp plst tnk

12206103

12

6/21/00

2000

J (C/P)

LD9

Auto Fed plst tnk

12206113

12

6/21/00

2000

J (C/P)

LD9

Auto Cal plst tnk

12206123

12

6/21/00

2000

J (C/P)

LD9

Auto Unld Ex plst tnk

12206133

12

6/21/00

2000

N (P/O)

LD9

5 Spd Fed

12206163

12

6/21/00

2000

N (P/O)

LD9

Auto Fed

12206203

12

6/21/00

2000

N (P/O)

LD9

Auto Cal

12206213

12

6/21/00

2000

J (C/P)

LN2

3 Spd Auto Fed plst tnk

12206323

12

6/21/00

2000

J (C/P)

LN2

3 Spd Auto Cal plst tnk

12206343

12

6/21/00

2000

J (C/P)

LN2

4 Spd Auto Fed plst tnk

12206383

12

6/21/00

2000

J (C/P)

LN2

4 Spd Auto Cal plst tnk

12206403

12

6/21/00

2000

J (C/P)

LN2

5 Spd Man Fed plst tnk

12206253

12

6/21/00

2000

J (C/P)

LN2

5 Spd Man Cal plst tnk

12206273

12

6/21/00

2000

J (C/P)

LN2

3 Spd Auto Fed stl tnk

12206333

12

6/21/00

2000

J (C/P)

LN2

3 Spd Auto Cal stl tnk

12206353

12

6/21/00

2000

J (C/P)

LN2

4 Spd Auto Fed stl tnk

12206393

12

6/21/00

2000

J (C/P)

LN2

4 Spd Auto Cal stl tnk

12206413

12

6/21/00

2000

J (C/P)

LN2

5 Spd Man Fed stl tnk

12206263

12

6/21/00

2000

J (C/P)

LN2

5 Spd Man Can stl tnk

12206283

12

6/21/00

2000

J (C/P)

LN2

3 Spd Auto Unld Ex plst tnk

12206363

12

6/21/00

2000

J (C/P)

LN2

4 Spd Auto Unld Ex plst tnk

12206423

12

6/21/00

2000

J (C/P)

LN2

5 Spd Man Unld Ex plst tnk

12206293

12

6/21/00

2000

J (C/P)

LN2

5 Spd Man Lead Ex plst tnk

12206313

12

6/21/00

2000

J (C/P)

LN2

5 Spd Man Unld Ex stl tnk

12206303

12

6/21/00

2000

J (C/P)

LN2

3 Spd Auto Unld Ex stl tnk

12206373

12

6/21/00

2000

J (C/P)

LN2

4 Spd Auto Unld Ex stl tnk

12206433

12

6/21/00

2000

J (C/P)

LN2

4 Spd Auto Leaded Export

12206443

12

6/21/00

2000

N (P/O)

LD9

Auto/Europe

12206223

12

6/21/00

2000

J (C/P)

LD9

Auto Leaded Ex plst tnk

12206143

12

6/21/00

2000

J (C/P)

LD9

5 Spd Man Unld Ex stl tnk

12206013

12

6/21/00

2000

J (C/P)

LD9

Auto Fed stl tnk

12206033

12

6/21/00

2000

J (C/P)

LD9

Auto Cal stl tnk

12206043

12

6/21/00

2000

J (C/P)

LD9

Auto Unld Ex stl tnk

12206053

12

6/21/00

2000

J (C/P)

LN2

3 Spd Auto CNG plst tnk

12206453

8

7/25/01

Important: Do not attempt to order the calibration number from GMSPO. The calibration numbers are programmed into the vehicle PCM via a Techline tool device.

Service Procedure

Important: A Techline CD ROM titled "Disc #12" (June 21, 2000) or later software, "Disk #8" for CNG, including the current Techline Information System 2000 (TIS 2000) software, will be required to properly program all vehicles. A Tech 2 will be required to reprogram all vehicles involved.

  1. Prep the vehicle for Powertrain Control Module reprogramming.
  2. Program the PCM using TIS 2000 data version #12 for 2000 or later; #8 for 2001 or later for CNG. Refer to up-to-date Techline equipment user instructions.
  3. Install the GM Campaign Identification Label.

Campaign Identification Label

Place a Campaign Identification Label on each vehicle in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Put the Campaign Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. Additional Campaign Identification Labels for Canadian dealers can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 am to 5:00 pm EST). Ask for Item Number GMP 91 when ordering.

Claim Information

Submit a Product Campaign Claim with the information indicated below:

Repair Performed

Part Count

Part No.

Parts Allow

CC-FC

Labour Op

Labour Hours*

PCM - Reprogramming Flash EE PROM

N/A

N/A

N/A

MA-96

V0698

0.4

* -- For Campaign Administrative Allowance, add 0.1 hours to the "Labour Hours".

Refer to the General Motors WINS Claim Processing Manual for details on Product Campaign Claim Submission.

Important: Refer to the GM Service Policies and Procedures Manual, section 1.6.2, for specific procedures regarding customer reimbursement verfication.

Customer Notification

Customers will be notified of this campaign on their vehicles by General Motors (see copy of customer letter included with this bulletin).

Dealer Campaign Responsibility

All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE customers take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

May 2001

Dear General Motors Customer:

General Motors has decided that certain 2000 Chevrolet Cavalier; Pontiac Sunfire, Grand Am; and Oldsmobile Alero model vehicles equipped with 2.2L L4 (RPO LN2 - VIN Code 4) or 2.4L L4 (RPO LD9 - VIN Code T) engine fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 101, "Location and Identification of Controls and Displays." These vehicles may exhibit a condition in which the "Generator Low Voltage" indicator light will not illuminate under low voltage conditions. If the battery voltage drops low enough, the engine will eventually stop running or fail to start.

Your dealer will reflash the vehicle Powertrain Control Module (PCM) with new calibration software. This service will be performed for you at no charge .

You may be contacted by a dealer other than the dealer who sold or is currently servicing your vehicle. Please be advised that you may take your vehicle to the General Motors dealership of your choice to have the recall service work completed. Please contact your dealer as soon as possible to arrange a service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

We sincerely regret any inconvenience this causes you; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Department

General Motors of Canada Limited