Step | Action | Value(s) | Yes | No |
---|---|---|---|---|
1 |
Important: It may be necessary to compare the results of the road test to a like vehicle that is operating properly. Road test the vehicle in order to verify the customer complaint. Does the vehicle ride too soft? | -- | Go to Step 2 | System OK |
2 | Inspect the tires for the proper inflation pressure. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Is the tire inflation pressure correct? | -- | Go to Step 4 | Go to Step 3 |
3 | Inflate the tires to the correct pressure. Has the repair been performed? | -- | Go to Step 4 | -- |
4 |
Has the inspection/repair been performed? | -- | Go to Step 5 | -- |
5 | Inspect the struts for wear or damage. Are the struts worn or damaged? | -- | Go to Step 6 | Go to Step 1 |
6 | Replace the struts. Refer to Strut Assembly Replacement in Front Suspension. Has the repair been performed? | -- | Go to Step 1 | -- |