Step | Action | Value | Yes | No |
|---|---|---|---|---|
DEFINITION: Any noise emitted from the front of the vehicle that is induced by VEHICLE SPEED or DRIVING TERRAIN as related to the front suspension. | ||||
1 |
Important: It may be necessary to compare this vehicle to a identical vehicle to determine if the customer's complaint a normal operating characteristic of the vehicle. Attempt to duplicate the noise. Road test the vehicle. Is there an abnormal noise present? | -- | Go to Step 2 | System OK |
2 |
Is the noise heard? | -- | Go to Step 3 | Go to Step 4 |
3 |
Has the repair been performed. | -- | Go to Step 1 | -- |
4 |
Are any components damaged? | -- | Go to Step 5 | Go to Step 6 |
5 | Repair any damaged components. Has the repair been performed? | -- | Go to Step 1 | -- |
6 |
Does either tire exhibit unusual tread wear? | -- | Go to Step 7 | Go to Step 9 |
7 |
Is the noise now emitted from the rear of the vehicle. | -- | Go to Step 8 | Go to Step 9 |
8 | Replace the tires that are causing the noise. Has the repair been performed? | -- | Go to Step 1 | -- |
9 | Ensure that the ball joints and steering linkage are lubricated (if applicable). Lubricate/replace as necessary. Did you service any components? | -- | Go to Step 1 | Go to Step 10 |
10 | Ensure that all of the wheel nuts are tightened to the correct specification. Tighten as necessary. Refer to Fastener Tightening Specifications in Tires and Wheels. Did you tighten any wheel nuts? | -- | Go to Step 1 | Go to Step 11 |
11 | Use your hands in order to push and pull the strut. Is the strut loose? | -- | Go to Step 12 | Go to Step 13 |
12 |
Is the strut loose? | -- | Go to Step 13 | Go to Step 1 |
13 | Use your hands in order to push and pull on the stabilizer shaft. Is the stabilizer shaft loose? | -- | Go to Step 14 | Go to Step 17 |
14 |
Is the stabilizer shaft loose? | -- | Go to Step 16 | Go to Step 1 |
15 | Replace the stabilizer shaft links. Refer to Stabilizer Shaft Link Replacement in Front Suspension. Has the repair been performed? | -- | Go to Step 1 | -- |
16 | Replace the stabilizer shaft insulators and/or brackets. Refer to Stabilizer Shaft Insulator Replacement in Front Suspension. Has the repair been performed? | -- | Go to Step 1 | -- |
17 | Inspect the control arms for looseness or movement. Is any looseness or movement observed? | -- | Go to Step 18 | Go to Step 20 |
18 |
Is the control arm loose? | -- | Go to Step 19 | Go to Step 1 |
19 | Replace any worn or loose control arm bushings. Refer to Front Lower Control Arm Bushing Replacement in Front Suspension. Has the repair been performed? | -- | Go to Step 1 | -- |
20 |
Caution: Do not spin the drive wheels faster than 55 km/h (35 mph) as indicated by the speedometer. This limit is necessary because the speedometer indicates only one half of the actual wheel speed when one drive wheel is spinning and the other drive wheel is stopped. Personal injury and damage may result from high speed spinning. Important: This step will require the assistance of another person to maintain the drive train speed. Do not use the cruise control to maintain the drivetrain speed. Important: Do not allow the stethoscope to contact any moving components. Does either wheel bearing exhibit noise? | -- | Go to Step 21 | Go to Step 7 |
21 | Replace the wheel bearing(s). Refer to Front Wheel Bearing and Hub Replacement in Front Suspension. Has the repair been performed? | -- | Go to Step 1 | -- |
