Important: The following steps must be completed before using the symptom tables.
• There are no DTCs set. • The control modules can communicate via the serial data link.
• | Inspect for aftermarket devices which may affect the operation of the Radio/Audio System. Refer to Checking Aftermarket Accessories in Wiring Systems. |
• | Inspect for easily accessible or visible system components for obvious damage or conditions which may cause the symptom. |
Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems.
Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:
• | Radio Still Operates With Key Out of Ignition-Refer to DTC B2965 in Instrument Panel, Gages, and Console. |
• | Radio Display Garbled refer to Steering Wheel Controls Inoperative |