GM Service Manual Online
For 1990-2009 cars only

What Is Covered

General Motors of Canada Limited will provide for repairs to the vehicle during the Warranty Period in accordance with the terms, conditions and limitations contained in this booklet.

Warranty Applies

This warranty is for Cadillac vehicles registered in Canada and normally operated in Canada . GM warranty coverages may be void or subject to restrictions on GM vehicles that have been imported/exported for resale.

Repairs Covered

This warranty covers repairs to correct any vehicle defect related to materials or workmanship occurring during the Warranty Period. Needed repairs will be performed using new or remanufactured parts.

Warranty Period

The Warranty Period for all coverages begins on the date the vehicle is first delivered or put in use and ends at the expiration of the Coverage period.

Base Warranty Coverage

The complete vehicle is covered for 4 years or 80 000 kilometres, whichever comes first, except for other coverages listed here under "What Is Covered" and those items listed under "What Is Not Covered".

Tire Coverage

The original tires on your vehicle are covered against defects in materials or workmanship under the Base Warranty Coverage for 4 years or 80 000 kilometres OR until the tire requires normal replacement, whichever comes first. Any tire replaced under warranty will be covered for the remaining portion of the Base Warranty Coverage period.

The Tire Manufacturer warranty coverage may extend beyond the General Motors of Canada Limited warranty coverage. See your Tire Manufacturer dealer for specific details.

No Charge

Warranty repairs, including Towing, Parts and Labour, will be made at No Charge.

Towing

Towing is covered from a public roadway or highway to the nearest Cadillac dealership, if your vehicle cannot be driven because of a warranted defect. Restrictions may apply for towing in cases in excess of 200 kilometres. Contact your dealer for details.

Sheet Metal Coverage

Sheet metal panels are covered against corrosion and rust-through as follows:

Corrosion: Body sheet metal panels are covered against rust for 4 years or 80 000 kilometres, whichever comes first.

Rust-Through: Any body sheet metal panel that rusts-through due to corrosion (an actual hole in the sheet metal) is covered for up to 6 years, unlimited kilometres. This coverage only applies to body sheet metal panels and not to other metal components.

Important: Cosmetic or surface corrosion (resulting from stone chips, dents or scratches in the paint, or failure to repair paint damaged by stone chips, dents or scratches in the paint) is not included in sheet metal coverage.

Obtaining Repairs

To obtain warranty repairs, take the vehicle to a Cadillac dealership within the Warranty Period, and request the needed repair. A reasonable time must be allowed for the dealership to perform necessary repairs.

Accessory Coverages

All GM approved accessories marketed and sold by General Motors of Canada Limited that are permanently installed on a GM vehicle prior to delivery will be covered under the provisions of the Cadillac Base Warranty Coverage of the New Vehicle Limited Warranty. In the event GM accessories are installed after vehicle delivery or are replaced under the new vehicle warranty, they will be covered (parts and labour) for the balance of the vehicle warranty, but in no event less than 12 months/20 000 kms. This coverage is only effective for GM approved accessories permanently installed by a GM dealer or an associated GM-approved Accessory Distributor/Installer (ADI).

GM accessories sold over-the-counter, or those not requiring installation, will receive the standard GM Dealer Parts Warranty for 12 months from the date of purchase (parts only). GM Licensed Accessories are covered under the accessory-specific manufacturer's warranty and are not warranted by GM or its dealers.

What Is Not Covered

Tire Damage and Wear

Normal tire wear or wear-out is not covered. Road hazard damage such as punctures, cuts, snags and breaks resulting from pothole impact, curb impact, or from other objects is not covered. Also, damage from improper inflation, high speed spinup (as when stuck in mud or snow), tire chains, racing, improper mounting or dismounting, misuse, negligence, alteration, vandalism or misapplication is not covered.

Also, the applicable exclusions in the following "What Is Not Covered" statements apply to the tire coverage.

Damage Due to Accidents, Misuse, or Alteration

Damage caused as the result of any of the following is not covered:

    • Collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle;
    • Misuse of the vehicle such as spinning the wheels, driving over curbs, overloading, racing, or other competition. Proper vehicle use is discussed in the Owner's Manual;
    • Alteration or modification to the vehicle including the body, chassis or components, after final assembly by General Motors (which includes rebuilding the vehicle after it has suffered such extensive collision damage in an accident that it was written-off or deemed to be written-off, even if the rebuilt vehicle uses undamaged parts and components from the written-off vehicle).
    • Coverages do not apply if the odometer has been disconnected, its reading has been altered, or kilometrage cannot be determined.

Important: This warranty is void on vehicles currently or previously registered as salvaged, scrapped (irreparable), rebuilt, junked or totaled (written-off) or stolen.

Damage or Corrosion Due to Environment, Chemical Treatments, or Aftermarket Products

Damage caused by airborne fallout, chemicals, tree sap, insects, salt spray, stones, hail, earthquake, water or flood, windstorm, lightning, the application of chemicals or sealants subsequent to manufacture, etc., is not covered. See Chemical Paint Spotting under Things You Should Know About the New Vehicle Limited Warranty .

Damage Due to Insufficient or Improper Maintenance

Damage caused by failure to follow the recommended Maintenance Schedule intervals and/or failure to use or maintain fluids, fuel, lubricants, or refrigerants recommended in the Owner's Manual is not covered.

Maintenance is the owner's responsibility. General Motors of Canada Limited recommends that you keep all receipts and make them available if questions arise about maintenance.

Maintenance

All vehicles require periodic maintenance. Maintenance services, such as those detailed in the Owner's Manual are the owner's expense.

Vehicle lubrication, cleaning, or polishing are not covered. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure, or lack of maintenance is not covered.

Items such as, but not limited to:

    • Filters
    • Brake Pads and Linings
    • Clutch Linings
    • Limited Slip Rear Axle Service
    • Keyless Entry Batteries *
    • Audio System Cleaning
    • Coolants and Fluids
    • Wiper Inserts
    • Tire Rotation
    • Wheel Alignment/Balance **

are covered only when replacement or repair is the result of a defect in material or workmanship.

* Consumable battery covered up to 12 months only.

** Maintenance items after 12 000 kilometres.

Extra Expenses*

Economic loss or extra expense is not covered.

Examples include:

    • Loss of vehicle use
    • Inconvenience
    • Storage
    • Payment for loss of time or pay
    • Vehicle rental expense
    • Lodging, meals, or other travel costs

*While extra expenses are not covered by the New Vehicle Limited Warranty, General Motors does provide many additional customer benefits such as Cadillac Owner Privileges. Refer to Owner's Manual.

Other Exclusions

This warranty excludes any communications device that becomes unusable or unable to function as intended due to unavailability of compatible wireless service from the wireless communication carrier that provides service for the OnStar® system.

Other Terms

This warranty gives you specific legal rights. You may have different rights which vary from province to province according to applicable legislation. This warranty does not exclude or limit those rights but runs concurrently with any such applicable provincial legislation.

General Motors of Canada Limited does not authorize any person to create for it any other condition or liability in connection with these vehicles. Any implied warranty or condition (including any implied warranty or condition of merchantability or fitness for a particular purpose) applicable to this vehicle is limited in duration to the duration of the written warranty or condition . The performance of repairs is the exclusive remedy under this written warranty or any implied warranty or condition. General Motors of Canada Limited shall not be liable for incidental or consequential damages resulting from breach of this written warranty or any implied warranty.*

* Some provinces do not allow limitations on how long an implied warranty will last or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.