Subject: | Radio Buttons and Steering Wheel Controls Inoperative |
Models: | 2006 Cadillac DTS |
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Some vehicles equipped with a single disc CD player (RPO US8) or 6-disc CD Changer (RPO US9) Radio, may experience a condition in which the buttons on the face of the Radio and the Steering Wheel Controls for audio become inoperative. When this condition occurs, the rotary knobs remain functional and the Radio will continue to play.
Replace the Radio.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.