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For 1990-2009 cars only

Front Floor Console Rear Ashtray/Bin Door May Not Close (Align Pivot Pins)

Subject: Front Floor Console Rear Ashtray/Bin Door May Not Close (Align Pivot Pins)

Models:2008 Cadillac CTS



Condition

Some customers may comment that the front floor console rear ashtray/bin door may not close.

Cause

This condition may be caused by the rear ashtray/bin door becoming disengaged from the rear floor console housing tracks.

Correction

Align the inner ashtray/bin pivot pins using the procedure below.

    Important: Pull the console rear cover out just enough to access the four screws holding the ashtray/bin housing to the cover. The mode actuator cable should remain attached to the cover.

  1. Remove the front floor console rear cover. Refer to Front Floor Console Rear Cover Replacement in SI.
  2. Remove the four ashtray/bin screws from the rear cover.
  3. Disconnect the outlet electrical connector and the harness retaining clip from the housing.
  4. Remove the ashtray/bin assembly.
  5. Reassemble the inner ashtray/bin door into the housing track guides and damper gear using the steps below:

  6. Object Number: 2068070  Size: SH
    5.1. Start by sliding the two lower metal pivot pins (1) on the ashtray/bin door into the track guides inside the housing. Then slide the upper two metal pins into the housing.

    Object Number: 2068073  Size: SH
    5.2. From the back side of the housing, rotate the damper gear so the U-shaped guide aligns with the pivot pin on the back side of the inner ashtray/bin.

    Object Number: 2068074  Size: SH
    5.3. Push on the door to engage the pivot pin onto the damper gear guide while moving the door rearward.
  7. Close the door.
  8. Cycle the door three complete cycles.
  9. Install the ashtray/bin assembly to the console rear cover with the four screws.
  10. Tighten
    The four ashtray/bin screws to 2.5 N·m (22 lb  in).

  11. Connect the outlet electrical connector and seat the harness retaining clip into the housing.
  12. Install the front floor console rear cover.
  13. Verify that the condition has been corrected.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

C9838*

Align Front Floor Console Rear Ashtray/Bin Pivot Pins

0.3 hr

*This is a unique labor operation for bulletin use only. It will not be published in the Labor Time Guide.