Subject: | Wet Carpet On Front Passenger Side of Vehicle Occurs With Outside Freeze-Thaw Temperature Cycles (Modify Plenum Drain Valve) |
Models: | 2003 Cadillac CTS |
Built Prior To VIN Breakpoint 30103532 |
Some customers living in cold climate areas may comment on the front passenger floor carpet being wet or water leaking from the bottom of the HVAC module. This condition is most likely if one or more of the following events occur:
• | A parked, snow-covered vehicle experiences an outside thaw-freeze-thaw temperature cycle. |
• | After having driven through a car wash, heavy rain or snow, a vehicle is parked and experiences an outside freeze-thaw temperature cycle. |
This condition may be due to the plenum drain valve freezing shut. This allows water to back up and enter into the passenger compartment through the passenger compartment air filter and the HVAC module assembly.
For vehicles repaired under warranty, use:
Labor Operation | Description | Labor Time |
---|---|---|
D3010 | Hose, Drain-Repair | 0.2 hr |
Add: | Air Filter and/or Carpet-Clean/Dry/Replace | ST |