GM Service Manual Online
For 1990-2009 cars only
Makes 🢒 Buick 🢒 1997 🢒 LeSabre 🢒 Bulletins 🢒 CAMPAIGN: SEAT TRIM FLAMMABILITY

CAMPAIGN: SEAT TRIM FLAMMABILITY

CMVSS NON-COMPLIANCE CAMPAIGN

SUBJECT: CAMPAIGN 96064 - SEAT TRIM FLAMMABELITY ---------------------------------------

MODELS: 1997 PONTIAC BONNEVILLE ------------------------

DEFECT INVOLVED

General Motors of Canada Limited has decided that four 1997 Pontiac Bonneville vehicles fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 302, "Flammability ". These vehicles were manufactured with seat cover trim material that does not meet flammability requirements. If an ignition source were present, a vehicle interior fire could occur.

To correct this condition, and in order to comply with CMVSS 302, dealers are to replace the covers on the front seat backs, rear seat cushion and rear seat back assemblies.

VEHICLES INVOLVED

Involved are the following four (4) vehicles:

VIN DEALER CODE ----------------- ----------- 1G2HX52KXVH216946 - 86643

1G2HX52K9VH217103 - 80255

1G2HX52K5VH217034 - 95577

1G2HX52K2VH217010 - 88938

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

PARTS INFORMATION

Parts required to complete this campaign will be shipped directly to involved dealers WITH CONFIRMED VEHICLES on a no-charge basis.

DO NOT CONTACT GMSPO TO OBTAIN PARTS.

CUSTOMER NOTIFICATION

All customers of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of customer letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.

DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealer's possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this carnpaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the appropriate customer letter accompanying this bulletin.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

SERVICE PROCEDURE

1 . Remove existing covers from front seat backs, rear seat cushion and rear seat back following the procedures in the 1997 Bonneville Service Manual.

2. Install NEW covers on front seat backs, rear seat cushion and rear seat back per the procedures contained in the 1997 Bonneville Service Manual.

3. Install Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the carnpaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in by the customer for periodic servicing. Additional Campaign Identification Labels can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Ask for Item Number GMP 91 when ordering.

Apply the "Campaign Identification Label" only on a clean, dry surface.

CLAIM INFORMATION

Submit a Product Campaign Claim with the information indicated below:

* ** REPAIER PERFORMED PART FAILED PARTS LABOUR LABOUR NET COUNT PART NO. ALLOW CC-FC 0P HOURS ITEM ----- -------- ----- ----- ------ ------ ---- Replace Covers from Front Seat Backs, Rear Seat Cushion and rear Seat Back

- Bucket Seats - - - MA-96 V9973 2.4 - Split Bench Seats - - - MA-96 V9973 3.4

* For Campaign Administrative Allowance, add 0.1 hours to the "Labour Hours".

** The amount identified in the 'Net Item" column should represent 400/o of the cuffent GMSPO Dealer Net Price for the sum total of all rim pieces requiring replacement ($561.51 Cloth Interior; $715.87 Leather Interior).

Refer to the General Motors Claims Processing Manual for details on Product Campaign Claim Submission.

October 1996

Dear General Motors Customer:

General Motors of Canada Limited has decided that four (4) 1997 Pontiac Bonneville vehicles fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 302, "Flammability". These vehicles were manufactured with seat cover trim material that does not meet flammability requirements. If an ignition source were present, a vehicle interior fire could occur.

To correct this condition, and in order to comply with CMVSS 302, your GM dealers will replace the covers on the front seat backs, rear seat cushion and rear seat back assemblies.

This service will be provided for you at no charge.

Please contact your GM dealer as soon as possible to arrange a service date.

If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Department General Motors of Canada Limited

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.